Customer Service Bpo

Shubham Mishra

BTL Activities / Retail Sales & Customer Service

Address: Village / Sukhrali, Sector 17

Gurugram, Haryana 122022

Contact: 987*******

******************@*****.***

PERSONAL PROFILE:

Father Name: Suman Kumar Mishra

Date of Birth: 15/05/2000

Place of Birth: Muzaffarpur, Bihar

Gender: Male

Marital Status: Single

Nationality: Indian

EXPERIENCE:

Company Name - Super Highway Labs Private Limited ( Shuttl )

Location - Gurugram, Haryana

Designation: BTL Executive ( Intercity Department )

From: 21 Aug 2019 to 05 Sep 2020

● Shuttl focuses on Mobile Transportation.

● Responsible for sourcing demand for offline passengers.

● Allowing for the buying process in Intercity services of shuttl.

● Help in BTL activities in the designated area,, Promotions, Surveys, To Grow number of Sales & Registration of merchants on the daily basis for developing the Business of offline Marketing.

● Reporting day to day overall offline passenger bookings from the assigned territory.

● Most have to provide active support in the query's of customer or Agent if they are facing any kind of inconvenience related to Booking / Boarding / Journey / Destination or Services.

Company Name - Globiva Services Private Limited ( BPO )

Location - Gurugram, Haryana

Designation: Customer Service Associate

Inbound Process of RBL Bank's Credit Cards.

From: 04 Oct 2021 to Currently

EDUCATION:

School Name - High School Brahampur

Location - Brahampur, Darbhanga, Bihar

Degree - High School Examination 2016

From - Bihar School Examination Board

College Name - MBD College

Location - Rampura, Darbhanga, Bihar

Degree - Intermediate Examination 2018

From - Bihar School Examination Board

SKILLS:

Positive attitude and Decision Making.

Hard working committed towards work.

Confident and quick learner.

Adoptable challenges and changes.

LINGUISTIC SKILLS: Read Write & Speak

English

Hindi

Bhojpuri

CAREER OBJECTIVE:

To get the reputed position in the organization through utilizing

knowledge and skill along with commitment and dedication.

DECLARATION:

I declare that to the best of my knowledge and belief, all particulars I

have given are complete and true. I understand that any false

declaration or statement may disqualify me from Employment If I'am

offered Employment.

Date:

SHUBHAM MISHRA

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