Tonya Keane
**** *********** **, ******* *****, NC, 28630
***************@*****.***
Scanner/ Quality Assurance - October, 2011 to May, 2020 Exel/DHL Walmart return center - Johnstown, NY
Scanned items through computer placing items where they are set to go such as Charity, liquidation, or back to vendor
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away. Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Tracked, prioritized and organized defects with working with development team to facilitate timely corrections.
Secretary/Cashier - March, 2009 to September, 2011 Deli Master LLC - Johnstown, NY
Answering phones
taking messages
arranged orders
Incorporated new media and web advertising initiatives into my client's marketing strategies to increase brand awareness.
inputting daily paper work into computer
Cashier/Server - October, 2007 to March, 2009
Arnies Deli - Gloversville, NY
Restocked silverware, napkins, and many other items in restaurant environments. Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.
Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Provided assistance to visitors by quickly resolving their questions and concerns. Prepared food by heating and assembling subs & Sandwich. Work History
Home Caregiver - August, 1998 to October, 2005
Visiting nurses - Johnstown, New York
Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships. Organized and administered medications on a regular basis to help alleviate symptoms and improve quality of life.
Oversaw routine activities such as medication and personal hygiene to ensure safety. Was in charge of daily activities and offered assistance when necessary. Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs. Assisted patients in safely transitioning from sleeping surfaces to mobility assistance such as wheelchairs by providing consistent support.
Administered all necessary medications as directed by the care plan. Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs.
Prepared tasty, nourishing meal
Worked to improve the patient's outlook and daily living through compassionate care. Kept the patient area clean, safe, and well-organized. Recommendation
Maintained a clean and well-organized environment to promote client happiness and safety. Followed the doctor's instructions and administered the medication. Established a strong and trusting rapport with each client in order to provide the best possible care and assistance.
Assisted patients with daily chores and errands by transporting patients to appointments, cleaning personal spaces, and purchasing supplies.
Did laundry, dusting, dishwashing, and vacuuming, among other things. Helped disabled clients in any way I could to help them achieve independence and happiness. Teachers Assistant - September, 1996 to July, 1998 Gloversville Central School District - Gloversville, NY Helping children with school work
Helped start up a Program "STARR" which is a program that help children with Disabilities such as ADD/ADHD who can't control their behavior in school. Teach the child technique's to control their behaviors to learn in a noise environment. Excellent communication
Excel in [areas of expertise]
Computer literate
Creative problem solving
Sales
Communications
Process improvement
Quick learner
Supply replenishment
Microsoft Office
Safety measures
Excellent with kids
MS Office
Time management skills
Customer service
Team building
First Aid/CPR
File/records maintenance
Human Services - Some college (No degree)
FMCC - Johnstown, NY
I had to stop my education due to family issues
High School Diploma - 1985
Parker High - Greenville, SC
Skills
Education
I started out managing convenience stores from the time I was seventeen till I was 24 and moved to New York, at that time convenience stores were getting robbed a lot so I figured new state new job path I then started college being that trying to work and go to college and raise two children alone it was trying too hard having a disabled child so I had to give up something so it was College I then went to being a CNA went from there to doing home care, I was
really great at that until I was in a car accident and unable to left over 50lb which made where I had to make another career change I tried being a secretary after two years I decided I needed something more
challenging and faster pace which led me to working at Excel/ DHL Inspection of shipments and resolving issues with vendor representatives are examples of fast-paced work that can be managed with little
supervision. Through communication and
coordination skills, be able to establish positive relationships with carriers and representatives.
Customer-focused Sales Representative with over 30 years of experience solving problems for clients.
Top-producing salesperson and industry expert
Inspection of shipments and resolving issues with
vendor representatives are examples of fast-paced
work that can be managed with little supervision.
Through communication and coordination skills, be
able to establish positive relationships with carriers. Through communication and coordination skills, be
able to establish positive relationships with carriers and Customer-focused Sales Representative with
over 3 years of experience solving problems.
Professional Summary