Customer Service Personal Assistant
Resume:
Tomala Lindsey
People-oriented, Outstanding communication and problem-solving skills.
Encino, CA 91316
**************@*****.***
• Strong verbal and personal communication skills.
• Decision making, critical thinking.
• Self-motivated, initiative, maintains a high level of energy.
• Accuracy and Attention to details.
• Tolerant and flexible ~ adjusts to different situations.
• Organization and prioritization skills.
• Problem analysis, use of judgment and ability to solve problems efficiently.
• Established good working relationships with customers/clients
• Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines Authorized to work in the US for any employer
Work Experience
Private In-Home Caregiver
self-employed - Menifee, CA
October 2019 to March 2021
• Administer bedside or personal care, such as ambulation or personal hygiene assistance. Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. Care for individuals or families during periods of incapacitation, family disruption, or convalescence,providing companionship, personal care, or help in adjusting to new lifestyles. Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Check patients' pulse, temperature, and respiration. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.Assisted client with mobility
• Assisted with client's personal supervision
• Transported client to scheduled appointments
• Assisted client in running errands
• Monitored vital signs
• Monitored client nutritional requirements
Caregiver
Private In-home Caregiver - Reseda, CA
July 2005 to April 2015
Administer bedside or personal care, such as ambulation or personal hygiene assistance. Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. Care for individuals or families during periods of incapacitation, family disruption, or convalescence,providing companionship, personal care, or help in adjusting to new lifestyles. Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Check patients' pulse, temperature, and respiration. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert. Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine. Direct patients in simple prescribed exercises or in the use of braces or artificial limbs. Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Change dressings.
Meat & Seafood Clerk
Smart & Final - Winnetka, CA
April 2011 to July 2013
Wrap, weigh, label and price cuts of meat.
Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shopper's eye.
Prepare special cuts of meat ordered by customers. Cut, trim, bone, tie, and grind meats, such as beef, pork, poultry, and fish, to prepare meat in cooking form.
Receive, inspect, and store meat upon delivery, to ensure meat quality. Estimate requirements and order or requisition meat supplies to maintain inventories. Cure, smoke, tenderize and preserve meat.
Seafood Manager
Ralphs Grocery Store - Reseda, CA
August 2007 to March 2011
Develop food standards and production specifications, safety and sanitary regulations, and waste management and water supply specifications.
Inspect food processing areas to ensure compliance with government regulations and standards for sanitation, safety, quality, and
Demonstrate products to clients.
Wrap, weigh, label and price seafood.
Prepare and place seafood items and products in display counter, so they will appear attractive and catch the shopper's eye.
Prepare special orders by customers.
Receive, inspect, and store seafood upon delivery, to ensure quality. Title Clerk
Ogner Motorcars Inc - Woodland Hills, CA
January 1997 to May 2004
Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents.
Prepare bank deposits and take deposits to banks.
Execute title clerical functions to financial and legal departments. Process and verify financial and legal documents of vehicles to finalize sales deals. Prepare and process title and tax documents of vehicles. Prepare legal transfer documents to submit to the state motor vehicles department. Verify and analyze free-and-clear title issues, odometer reading and VIN number. Process and verify incoming titles accurately so as to transfer to buyers. Answer and respond to customers courteously on all issues relating to titles. Ensure compliance of state, federal or local laws in processing titles. Education
Associate in Science (AS) in Health Science
Mount San Jacinto College - Menifee, CA
August 2019 to Present
A.S. in Addiction Studies
PEIRCE COLLEGE - Winnetka, CA
May 2009
High School Diploma
GROVER CLEVELAND HIGH SCHOOL (ALISO HIGH SCHOOL) - Reseda, CA June 1987
Skills
• Care Giver
• Home Health
• Home Care
• Personal Care
• problem solving
• Customer Service (10+ years)
• Title Processing
• Food Processing
• Cleaning Experience
• Hospital Experience
• English
• Food Preparation
• Meal Preparation
• Laundry
• Office experience
• Clerical Experience
• Time management
• Front desk
• Computer skills
• Dealership experience
Assessments
Problem Solving — Highly Proficient
December 2019
Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient
Cashier skills — Familiar
August 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Scheduling — Highly Proficient
September 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Familiar
August 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Basic attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Warehouse associate — Familiar
September 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Astute Observation skills
Empathy and Compassion
Organizational skills
Written and verbal communication skills
Problem-solving
Contact this candidate