Service Representative Front Desk
Resume:
Margie Booton
Administrator
Mojave, Ca. *****
****************@*****.***
Administrator with healthcare experience in hospital and medical office settings.
Customer Service Representative with experience working in high pressure environments.
WORK EXPERIENCE
Front Desk Clerk
Best Western Desert Winds
Mojave, Ca
2019-01 - Current
Checking guests in and out of hotel, as well as making new reservations. Processing credit card payments and billing contracted companys directly. Responding to emails as well as answering phone calls. Sending and receiving credit card authorizations and tending to all guest service needs.
Front Office/Receptionist
Mistry Medical
Lancaster, CA
2018-07 - 2019-01
Handling of all front office reception such as; scheduling appointments, phone calls, patient
files, and assisting doctor with back office duties as needed.
Marketing Coordinator
Family Home Care
Palmdale, CA
2017-07 - 2018-01
Assisted owner in pairing caregivers with clients based on needs and availability. As well as, conducting meetings and weekly reports.
Owner/Administrator
Rancho Vista Manor
Palmdale, CA
2010-11 - 2016-12
Owned and operated Residential Care Facility for the Elderly. Including but not
limited to; hiring and scheduling staff, intake for all new residents, overseeing and
documenting all medication, conducting staff training and meetings, monthly and yearly
inspections with the State of Ca. Licensing Division, maintaining and updating all facility
files, phone calls, and all other basic office duties.
Manager
Durando Homes Inc
Lancaster, CA
2004-02 - 2010-09
Assisted administrator with facility upkeep. Such as; overseeing of employees, handling of
facility records, medication management, errands, meetings with employees and other
agencies, maintaining facility operations that fall under title 22 guidelines, as well as
phone calls, and all other basic office duties.
EDUCATION
Hawthorne High School
Hawthorne, CA
2003
SKILLS
CPR CERTIFIED
BASIC OFFICE SKILLS
ORGANIZATIONAL SKILLS
LEADERSHIP SKILLS
COMMUNICATION SKILLS
TIME MANAGEMENT
CERTIFICATIONS/LICENSES
Administrator
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