Customer Service Banquet Server

Monica Gonzales

** **** ***** *****

Marlton, NJ 08053

Phone: 856-***-****

***********@*****.***

Objective:

To obtain a position in an environment that utilizes my education, training, skills, leadership abilities, and experience to promote success for both the company and myself.

Qualifications:

Excellent Communication Skills; Excellent Public Speaking Skills; Customer Service; Compassionate Patient Care; Safety & Monitoring; Medical Terminology; Excellent with Children, Voted Most Likely To Make You Smile (High School)

Certifications:

Certified Nurse Aide- State of New Jersey

Dale Carnegie Training

Education:

Prism Career Institute June 2014 – June 2014

Nurse Aide Training Program- Diploma

Art Institute of Philadelphia September 1999- May 2001

Liberal Arts & Science Courses

Shawnee High School September 1994 – June 1998

High School Diploma and Honors Courses

Employment:

Links country club April 2018-present

Medford village country club May 2014-May 2016

Bartender/Sever

Duties including tending bar at a fast past country club, tending to the members to ensure quality service as well as big events, weddings and other functions

Indian Springs Country Club June 2012–May 2014

Bartender/Server

Duties including: Banquet event service, maintain restaurant and bar cleanliness, new employee training, customer satisfaction.

Wachovia Center November 2000– January 2009

Sweet Attendant/Customer Service

Duties including: Responsible for catering to high profile clients, ensured all aspects of service were maintained to highest standards, coordinated special functions and events.

Crowne Plaza January 2010-Bartender, Assistant Manager, Banquet Server

Duties including: Front of house operation, customer service and satisfaction, quality control, employee scheduling

Skills:

Highly developed public speaking and leadership skills, interpersonal team member. Basic computer and Microsoft skills, management back round and quality assurance.

Contact this candidate