Administrative Assistant Account Specialist

Jessica L. Richardson

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NEWARK, NEW JERSEY, 07103

Cell# 973-***-**** Alternate# 973-***-****

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C areer Objective

A committed and motivated individual with exceptional people and decision making skills, with providing exceptional strong work ethics and a professional demeanor.

Work Experience

DIVISION OF CONSUMER AFFAIRS, NEWARK

Agency Services Representative, Oct. 2009 – Present

●Prepare invoices, reports, memos, letters, financial statements and other documents

●File and retrieve confidential documents, records, and reports.

●Open, sort, and distribute incoming correspondence.

●Complete Board routine inquiries.

●Review and approve documents and applications for State Licensure/Registration

●Complete all verification request

●Retrieve and Redact all disciplinary documents for placement on the Board's

HORIZON BLUE CROSS BLUE SHIELD, NEWARK, NJ

Claims Specialist, Aug 2005 – Jul 2006

●Review insurance policy information to determine proper coverage for an individual.

●Prepare insurance claim forms or related documents and review for completeness.

●Respond to internal and external requests for the release of confidential information contained in medical records

●Obtain written authorization to access required medical information.

IDT, NEWARK, NJ

Account Specialist, Jun 2003 – May 2005

●Provide information about products or services, cancel accounts, and resolve complaints.

●Accounts payable and receivable

●Negotiate credit extensions when necessary.

SPORTSCARD GUARANTY, PARSIPPANY, NJ

Administrative Assistant, Sep 2001 – Mar 2003

●Operate telephone switchboard to provide information, taking messages, or scheduling appointments.

●Process and prepare documents

●Administrative Duties

E ducation

BERKELEY COLLEGE, WOODBRIDGE, NJ some coursework completed towards Business Administration

ST. PATRICK HIGH SCHOOL, ELIZABETH, NJ High School Diploma 1996

S kills

●Microsoft Word

●Microsoft Office

●Excel

●Outlook

●Typing/Data Entry

●Accounting

●Letters and Memos

●Time Management

●Strong interpersonal, organizational and communication skills

●Able to work under Pressure

●Adaptability

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