Passionate Shift Lead Manager with hands-on
experience managing day-to-day operations.
Efficient professional with three years in Multifast Food company improving service and facilities
workflow. Effective communicator skilled at
coordinating with team members. Ready to offer
exceptional leadership and planning abilities to
take on new role in Assistant or General
Management setting. Demonstrated expertise in
cultivating and managing exceptional teams to
meet and exceed demanding targets. Well-versed
in Multifast Food standards and market trends.
PROFESSIONAL SUMMARY
ACCOMPLISHMENTS
Moved to multiple stores within Multifast food
company to assist General Managers or Manage
myself including Debord Subway, The Grill, The
Dollar Tree, KFC Taco Bell.
•
Regularly Assist Burger King and Zipzone of
Stambaugh with daily duty list and other duties.
•
• Supervised team of 15 staff members.
Used Microsoft Excel to develop inventory
tracking spreadsheets.
•
Documented and resolved multiple consumer
issues which led to customer satisfaction.
•
• Servsafe Certified
SUBWAY®Restaurants - Crew Member
Inez, KY • 10/2020 - Current
WORK HISTORY
• Provided excellent customer service by greeting
SKILLS
• ServSafe
• Point-of-sale transactions
• Stocking and replenishing
• Point of sale operation
• Sales expertise
• Menu Memorization
• Food Preparation and Safety
• Order Delivery Practices
• Interactive Communication Skills
Morehead State University
Morehead, KY
No Degree: Social Work
Sheldon Clark High School
Inez, KY • 05/2017
High School Diploma
EDUCATION
BRADLEY CASSELL E: ***************@*****.***
P: 606-***-****
A: Inez, KY 41224
KFC Taco Bell - Shift Manager
Inez, KY • 12/2017 - 08/2019
customers and meeting quality expectations.
Prepared products following restaurant, health,
and safety standards and procedures.
•
Maintained fast speed of service, especially
during rush times.
•
Operated as full-service food provider in [Type]
establishment by taking orders, preparing meals
and collecting payments.
•
Maintained effective supply levels by monitoring
and reordering food stock and dry goods.
•
Worked well with teammates and accepted
coaching from management team.
•
• Assisted other team members to achieve goals.
Trained and mentored new employees to
maximize team performance.
•
Excelled in every store position and regularly
backed up front-line staff to keep expertise fresh and relevant.
•
Regularly checked building to confirm
maintenance and cleaning met code and
regulations.
•
Consistently exhibited calm demeanor during
periods of high volume or unusual events to keep
store operating smoothly and set positive
example for shift team.
•
Advised new employees on company
procedures and policies to facilitate daily tasks
and responsibilities.
•
Adhered to company standards and
compliance requirements for operations and
cleanliness of all areas.
•
Kept employees operating productively and
working on task to meet business and customer
needs.
•
Tracked receipts, employee hours and inventory
movements.
•
Assisted management team in developing and
creating welcoming atmosphere for crew
members to voice complaints.
•
Worked closely with team members to schedule
breaks and shifts to meet state regulations.
•
The Grill - Shift Manager
Inez, KY • 01/2019 - 05/2019
Trained and mentored new employees to
maximize team performance.
•
Excelled in every store position and regularly
backed up front-line staff to keep expertise fresh and relevant.
•
Regularly checked building to confirm
maintenance and cleaning met code and
regulations.
•
Consistently exhibited calm demeanor during
periods of high volume or unusual events to keep
store operating smoothly and set positive
example for shift team.
•
Advised new employees on company
procedures and policies to facilitate daily tasks
and responsibilities.
•
Assisted management team in developing and
creating welcoming atmosphere for crew
members to voice complaints.
•