Data Entry Operator

Chaniya Milazzo

Reno, Nevada

***************@*****.***

Overview

I am a self motivated, process driven, team oriented leader, with four years of experience in administrative roles utilizing tasks such as data entry, spreadsheet documentation and reporting, process development and professional certifications in Bookkeeping and data analysis. I am seeking a company that I can expand my learning with and help motivate their team to success.

Skills

• Communications

• Process development and improvement

• data tracking, analysis, and preparation

• double entry accounting

• general ledger bookkeeping

• advance use of google sheets and excel

• Handling customer queries

Work experience

Urban outfitters

inbound group lead

January 2022-present

• Preps daily unit forecast spreadsheet, distributes to team

• Communicates with buyers about PO queries, assists in resolving shortages, overages or closed out Pos

• double data entry for inventory

• adjustments and decrements

Thrive Market

Outbound team lead

March 2020-July2021

• Sets up and projects daily shift unit output via wave optimization (excel, then highjump)

• Spreadsheet tracking hourly Pos and units

• championed processes to accurately track exceptions for entire FC, and successfully lead our team to a 0.37% error rate

• Hourly, weekly, and daily data entry for individual performance of associates

• monitored work flow and associate hours to help balance out PNL's, made adjustments as needed

• Recorded and input associates hours (late, early outs, absences)

Trademark global

Outbound trainer

July 2019-March 2020

• Ensured incoming new hires were properly trained on the appropriate software for their according department.

• Worked exceptions table, solved issues with inventory, international orders and helped floor associates locate item locations via

• Helped in general warehouse duties when we did not have nay new hires to onboard

Summit racing equipment

Returns/warranty specialist

February 2018-July 2019

• Processed returns back into the system ( similar to WMS ) and sorted them back into PS, BK, or DEMO locations.

• Answered customer queries through the DEMO department

• cross trained into other logistics functions

Rakuten super logistics

Floor lead

October 2015-February 2018

• Over saw commands for the offsite ( released waves, handled customer and buyer emails, fixed issues as they came up)

• Deployed re-inventorying methods when we went from paper orders to a WMS software

• Worked with warehouse liason to fix any inventory discrepancy and inform buyers of what we had.

• Trained new hires into their functions, made sure they were literate on the equipment and programs they would be using.

Certifications

• Bookkeeping basics, certified by Coursera

• Making data driven decisions, certified by Coursera

• Forklift, completed Raymond’s operator training and safety program for the Stand-up counterbalance and walkie-rider

Education

• North Monterey County High school

August 2010-June 2014

3.0GPA

High school Diploma

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