Tonya DeLagarza

Buford, GA 305*******

Cell: 678-***-****

E-Mail: adqf1j@r.postjobfree.com

Summary

Upbeat Restaurant Team Member capable of multitasking and pleasantly greeting guests. A valuable and committed individual willing to pitch in and help with restocking items or preparing sandwiches for drive thru. Seeking a new position as a house keeper with an exciting organization. Skills

Supply restocking

Company policies and procedures

Food safety procedures

Proper equipment operation

Guest experiences

Experience

April 2015 to November 2017

Chick-Fil-A Inc. Johns Creek, GA

Restaurant Team Member

Upsold items to paying customers, including gourmet salads and our specialty sandwiches, which helped to boost shift revenues. Assisted at the drive-thru window by swiftly handling cash and credit card transactions.

Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.

Accepted payments and made change to process transactions. Resolved customer concerns and relayed relevant information to supervisor. Kept customer and food preparation areas clean and well-organized for maximum efficiency.

Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.

Dispensed,and poured soft drinks, along with our hot and frozen beverages. Helped my team keep our dining area clean, organized and sanitized during the course of my shift.

February 2014 to April 2015

Boston Market Duluth, GA

Cook

Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.

Maintained consistent quality and high accuracy when preparing identical dishes every day.

Sanitized food preparation areas, grills and equipment to avoid cross- contamination from raw items.

Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Performed work station prep, including mixing a large batch of cornbread and separated it in containers with dates, to insure fifo was applied to that product.

Garnished and arranged dishes into creative presentations to delight patrons.

Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.

Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.

Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.

Replenished food items from inventory and rotated ingredients to use oldest products first.

June 2006 to September 2009

Publix Super Markets Canton, Ga.

Deli Clerk

Created aesthetically pleasing food arrangements for special orders and party trays.

Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase. Checked signage and pricing to verify accurate displays on counters and in cases.

Received new inventory and rotated stock by dates to keep items fresh and usable.

Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests. Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.

Communicated effectively with deli counter customers to answer questions and make recommendations.

Protected food from spoilage by storing according to safety procedures. Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.

Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.

North Georgia Cleaning Company Merrietta, GA

Substitute Custodian and Dishwasher

Swept and mopped floors with proper signage to prevent customer injury. Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Disposed of trash, cleaned and organized all areas and maintained supply inventory.

Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.

Thoroughly cleaned each office, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment. Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections. Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases.

Wiped down various surfaces, including desks and meeting tables using approved cleaning products to prevent growth of bacteria and viruses. Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.

Performed daily cleaning, including vacuuming, mopping and disinfecting of facility.

Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Education and Training

North Ga. Teck Blairsville, GA

Some College (No Degree) Criminology

Contact this candidate