RUBY
RODRIGUEZ
(*** Patrica Lane
Crete, II **417
*******@*****.***
+ Highly developed interpersonal organizational and communication skils
* Ability to speak publicly with confidence and poise
+ Strong sense of ambition, self-motivation and self-discipline
* Ability to work both independently and in team setting
+ Money management, banking,, healthcare, supervision
* Call center, efficient and effective customer service
Professional Experience
Pioneer Concepts (Direct Support Person (DSP) 2018-2022
+ Care of individual and implementation of the individual's programs
+ Supervise and assist individuals in activities of daily living
‘+ Assist with completion of individuals a t
sessment
* Assist with medication
Meljer cashier) 2016-2018
+ Provid
customer with a quality
slomer
hopping experience by et
ring that each ct
leaves the store completely satisfied. Deliver remarkable service at the checkout area.
* Efficient and effective ci
stomer service
+ Money handling and it's forms
+ Friendly; outgoing attitude, good eye contact and body language
Ruby's Daycare Service owner 2004-2016
‘As the owner and CEO of Ruby's Daycare, have had the joy of taking on many great
responsibilities. These responsibilities include but are not limited to: Management/hiring of
temporary staff, maintaining profit & loss statements, marketing, brand awarenes:
estab
hing rapport with families/customers and maintaining proper statutes for regulations
and licensing.
* Create & Develop Daily, Weekly, Monthly activities for children
* Organize & Construct parent provider conferences
* Extensive involvement in community events 8 activities
Harris Bank (BMO) Teller Supervisor/ Personal Banker) 2001
Responsible for performing intermediate duties and support related to branch operations
octivit
and financial services; process all new account transactions; assisting customers in
their selection of various accounts and financial services; cross-selling the bank's products
and services; opening, maintaining and closing of all account types; performing branch
Clerical duties; promoting business for the bank by maintaining good ci
referring customers to appropriate st
stomer relations and
for new services.
+ Extensive Customer Service and cross selling
+ Bookkeeping, wire transfers, Levies, Garishments, citations
+ Responsible for teller staff
* Create schedules and approve staff requests
Education
Carver high school, Montgomery Al
+ High school Diploma
* Certificate of Merit/ completion of of office procedures
+ Cerlificate/ 4 units - “Effective Customer Relations
+ Cerificate of Appreciation/adult classes
+ Cerlificate of Completion/Strategies for workforce Development
Additional training/ some college
Gadsden State College
Key Competencies/Additional skills:
‘* Customer acquisition
* Call center
+ Banking
* Healthcare /Childcare