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Pretoria Customer Service

Location:
Gauteng, South Africa
Salary:
8000
Posted:
March 07, 2022

Contact this candidate

Resume:

Curriculum Vitae

Of

Tshepo Louisa Sibanyoni

Sales Executive

CONTACT DETAILS

Residential Address 1818 Valleyview Complex,Haymeadow Cres,Faerie Glen,Pretoria

East,0181

And Postal Address:

Mobile Number:

Email:

1818 Valleyview complex,Haymeadow cres,Faerie Glen,Pretoria East,0181

079-***-****

adqeyp@r.postjobfree.com

CAREER OBJECTIVE

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits

PERSONAL DETAILS S

Identity number 881***-****-***

Nationality South African

Marital status Single

Gender Female

Home language Zulu

Other languages English

EDUCATION N

School: Botse Botse High School

Course: Senior Certificate

Subjects: English

Mathematics

Economics

Accounting

Business Economics

Year completed: 2007

WORK EXPERIENCE

Company Name: BlingStallation – Makro Silverlakes/ Centurion

Position: Sales Executive

Duration from: October 2020 to Date

Tasks/Responsibilities:

•Determine customer needs and offer service solutions and support.

•Meeting monthly sales goals

•Create and maintain a database of prospective clients

•Preparing sales quotations and proposals

•Resolving unique customer issues

•Follow up on customer orders as necessary

•Strive to improve customer satisfaction through excellent customer service

•Contributes to team effort by accomplishing related results as needed

•Keeps management informed by submitting activity and results reports, such as daily sales reports

Company Name: Dion Wired - Menlyn

Position: Sales Executive

Duration from: August 2019 to April 2020

Tasks/Responsibilities:

•Serves customers by selling products and meeting customer needs

•Meeting monthly sales goals

•Develop and maintain a customer database

•Make sales calls to new and existing clients

•Ensure customer service satisfaction and good client relationships

•Monitor competitors, market conditions and product development

•Do hazard counts on a daily basis

•Drive sales through engagement of customers, suggestive selling and sharing product knowledge

•Assists with inventory, including receiving and stock merchandise

•Greets and receives customers in a welcoming manner

•Introducing promotions and opportunities to customers

•Cross-selling products to increase the purchase amounts

•Increase in store sales

Company Name: Contempo - Pretoria

Position: Store Supervisor

Duration from: March 2017 to July 2019

Tasks/Responsibilities:

•Execute opening and closing store procedures including all administration work to rich standards.

•Assist store manager in achieving monthly set targets

•Give daily banking, check that cash balances

•Operating till and accurately handling cash debit and credit card

•Follow correct cash procedures

•Receive, check and unpack stock and insure all paper work is correct

•Resolve customer service related issues, elevating as need to the store manager

•Assist in maintaining visual displays and layouts according to Contempo standard

Company Name: RAGE

Position: Store Supervisor

Duration from: December 2014 to March 2017

Tasks/Responsibilities:

•Demonstrate the ability to efficiently and effectively operate the store in the absence of the store manager

•Execute opening and closing store procedures including all administration work to rich standards

•Assist store manager in achieving monthly set targets

•Receive, check and unpack stock and insure all paper work is correct

•Give daily banking, check that cash balances

•Resolve customer service related issues, elevating as need to the store manager

•Assist in maintaining visual displays and layouts according to RAGE standards

Company Name: TRUWORTHS

Position: Sales

Duration from: June 2009 to December 2014

Tasks/Responsibilities:

•Merchandising and allocating new and in store merchandise according to the weekly fashion files and store layout

•Marketing and promoting the stores merchandise to in store customers at all times Give daily banking, check that cash balances

•Resolve customer service related issues, elevating as need to the store manager

•Assist in maintaining visual displays and layouts according to RAGE standards

WORK EXPERIENCE

Company Name: MR.PRICE

Position: Service Desk & Merchandising

Duration from: November 2008 to June 2009

Tasks/Responsibilities:

•Processing daily payments transections at the terminal

•Merchandising and allocating new stock

REFERENCES

Contact Person: Mr. Mark Nieker

Designation: Senior Manager

Company: BlingStallation

Contact Number: 010-***-**** [Office]

074-***-**** [Cell]

Contact Person: Mr. Lebogang Masupha

Designation: Sales Manager

Company: Game Evaton

Contact Number: 016-***-**** [Office]

071-***-**** [Cell]

Contact Person: Mrs Johanna Mjakuja

Designation: Store Supervisor

Company: Contempo Woodlands

Contact Number: 012-***-**** [Office]

079-***-**** [Cell]

Contact Person: Mr. Karabo Toka

Designation: Store Manager

Company: Truworths

Contact Number: 012-***-**** [Office]

081-***-**** [Office]

074-***-**** [Cell]



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