Customer Service Business Developer

Camille Jamssens Monroe, Ohio 513-***-****

************@*****.***

On-Site Manager

Seeking a position to utilize my values, organizational and interpersonal skills, strategic thinking, and leadership abilities in the business field to enhance the performance of an organization

Solid Manager skills and accomplished in areas of Human Resource. Payroll, operations, customer service, and employee relations. My goal is to secure a position in a progressive organization. That will provide an environment. Utilizing my current skills and extend a helping hand, if needed as I continue grow within the company.

.

Highlights of Expertise

Administrative Support Calendar Management Account Management Customer Service Travel Arrangements Sales Marketing Issue Resolution Business Developer Revenue Generator

Career Experience

Belflex Staffing – On-Site Manager May 2016 - Present

- Attending daily, weekly, monthly meetings at the request of the plant managers

- Educated on protocol of E-Verify and I-9s

- Assist over 100+ associates with any apprehensions or circumstances that arise

- Conducting daily briefings with management and associates

- Train and support new hires on positions to achieve company goals

- Screen and track payroll, hours and attendance through UltiPro

- Document all information into Erecruit daily

Fleet Staff – National Account Manager March 2013-April 2016

- OnSite Account Manager for major manufacturing client responsible for daily personal operations

- Partner with management to determine projected weekly/monthly/quarterly headcount and ensure staffing needs are met

- Responsible for recruitment and selection of all hourly manpower (production, personnel, etc.) Oversee all onboarding and ensure human resources records are maintained (certifications/licenses onfile, monitor probationary periods, incremental wage increases, accurate seniority lists, performance reports completed for transfers/promotions, etc.), overall work delegation for production facility

- Conduct new hire orientations and continuous improvement lunch & learns to motivate and develop employees ongoing

- Full sales responsibility Continued networking and cultivating current and potential new customers. Product expert with ability to explain and demo in detail product features with an ultimate goal of securing new business while cultivating current customers for their repeat orders.

- Identify prospective new business using various methodologies (business directories, cold calling, lead generation, attending networking events, social media blitzes, etc.)

Roadshow BMW – January 2008- April 2012

- Overall responsibilities for the coordination and scheduling of all meetings, appointments, community events, promotions for senior management and sales staff

- On-site specialist for brand specific automotive software

- Customer service liaise for Standard Operating Procedures

- First tier point of contact for all Customer Complaints and responsible for investigating and resolution, or escalating to management

Education & Credentials

Marvel Beauty Private School Licensed Beautician (Graduated 1990)

Contact this candidate