Housekeeping Manager Arabic

Mary wagdy wadee

PERSONAL INFORMATION

Address : * ******* ******* **, ****** – elgiza, Egypt

Date of birth : July 8th 1978

Nationality : Egyptian

Marital Status : married with two child

Mobile Number : +2-012********

Home Number : +023*******

E – Mail : **********@*****.***

Hobbies : Reading, Arts, Traveling, Sports

Personal : Hard worker, ambitious, leader, helpful, highly motivated .

Objective

Self-development and strive to upgrade the organization to the highest degree of excellence.

EDUCATION

License of law 2002, Alexandria University

LANGUAGES SKILLS

Arabic: Mother Tongue

English: Excellent

French: Basic

Experience

1- Golden tulip – Giza as a assistant housekeeping manager in charge from 7-2013 tell now

2- Intercontinental Abu Soma -Red Sea as a finance &support manager

Secretary from 24/5/2007 till 20/10/2007

3- Dreams Resorts – Sharm El-Shiekh (Dreams Beach & Dreams vacation).

As a training coordinator and human recourses specialist from 3/2006 till 5/2007

4- Intercontinental resort Sharma Elshaikh from 7/2005 until 2/2006

As a supervisor housekeeping.

5 Sea club resort – Sharm Elshaikh from 3/2004 until 11/2004 as a

Order taker and promoted to super visor housekeeping until 6/2005

Office Management Skills

Designing time charts and following up implementation.

Supervision hiring & termination in department.

Prepare statistical reports to evaluate performance of employees and monitor progress of work.

Handling contracts & social insurance procedures.

Work permission for foreigners.

Coordination with other departments to finish formalities.

Planning and take the updated feed back.

Handling mails, faxes, phone calls, arranging appointments and receiving visitors' applicants.

Preparing letters, effective memos and clear reports.

Organizing banquets and managing meetings.

Computer Skills

* Act Pay – Fox 2000.

* Windows.

* Microsoft office

* Using housekeeping system

* Using HR System

* Using Network.

Training Courses

* Train the Trainer.

* Supervisory Skills P1 & P2.

* Leadership Styles.

* Fire Fighting.

* How to handle guest complain

Personal Characteristics

* Handling Complaints

* Hard Worker

*Flexibility in communicating with other.

*working in group

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