Customer Service Cage Cashier

SHEMEKA SMITH

*** ****** ***** **. **********, LA 71107 · 318-***-****

Email: *************@*****.***

*Exceptional associate with proven history of developing customer service and loyalty. EXPERIENCE

6/2018- CURRENT

SHREVEPORT, LA

COMPLIANCE ASSOCIATE/ PROPERTY MANAGER, FAIRFIELD PROPERTY MANAGEMENT

My role and responsibility for the company is ongoing with annual compliance needs with HUD, LHC and USDA. I ensure all information is monitored, updated and accurate with the company software. As a property manager I provide excellent tenant service. Respond to tenant requests and problems in a timely manner. I’m responsible for the property and delegating work for staff. 10/2013 – 11/2017

SHREVEPORT, LA

STORE MANGER, FAMILY DOLLAR

My responsibilities as a manager were to hire and train employees. I was required to assist customers, take care of any needs, and handle all complaints. As overseer of stock, I ensured that prices were accurate and ordered all needed merchandise. I maintained an accurate budget and weekly payroll. As manager, my responsibilities included hiring, firing, performance evaluation, and assigning duties for all employees.

01/2012-03/2013

Bossier City, LA

TELLER, FORT SILL NATIONAL BANK

My responsibilities as a teller at the bank were to provide excellent customer service to each customer that entered the facility(bank). I had the ability to handle all cash transactions and other needed customer transactions. Other duties included; cash in and cash out transactions, check cashing, cash advances, making debit cards, money orders, and wire transactions. As a CSR, I was of given account goals that had to be achieved monthly. The retail bank required us to go around the store talking to customers and providing information on the benefits of having an account with us.

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09/2007-03/2012

Bossier City, LA

CAGE CASHIER, HORSESHOE CASINO

I was to protect company funds and the customers personal information. I was reliable for handling enormous amounts of company assets. It was my job to come to work with a positive attitude and ready to work. I was to accompany and provide customers with whatever they needed concerning; cashing checks, credit card transactions, credit line information with casino, cashing out winnings such as chips, jackpots, or checks. I received several certifications on behalf of my work performance and achievements. I can work in high volume areas and was great at multi-tasking. As a cage cashier, I had to be able to stand for several hours on the job. 09/2004-11/2007

Shreveport, LA

CASHIER, WALMART

My responsibilities and duties were to cash customer out and checking out their items, bagging items up, and loading them in carts. I help assist them in looking for certain items or prices. I was to assist them or find someone else who could. It was my job to make them feel welcome and eager to come back again. I also worked in the jewelry department where I pierced ears, sold jewelry, organized and cleaned.

01/2004-09/2004

Shreveport, LA

CASHIER, WHATABURGER

My responsibilities were to provide good customer service, I was to greet customers and take their orders either through the drive through or inside building. I did my job in a fashionable order so that could complete my task in an orderly amount of time. EDUCATION

2002-2004

NORTHWESTERN STATE UNIVERSITY

NATCHITOCHES, LA

1998-2002

NORTH CADDO MAGNET HIGH SCHOOL

VIVIAN, LA

SKILLS

• Customer Service

• Management

• Marketing

• Leadership

• Teamwork

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ADDITIONAL INFORMATION

I am a person of passion and leadership. I strive to do my best in whatever comes my way. I have excellent customer service skills. I have the capability to standing several hours on my feet while doing my jobs. I can easily work in a fast environment while providing great customer service at the same time. I have worked with a diverse number of people. I am capable of multi-tasking and I live up to my expectations in what I’m doing. I know how to be polite and professional to customers at all time. I’m able to get my job done in appropriate time and professional manner with customers at any job. I can type a minimum of approximately 30 words a minute. I am excellent in my jobs that I have done and show great teamwork with mutual respect.

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