Suraj Kumar

Mob: 810*******

E Mail:adqeru@r.postjobfree.com

Seeking responsibilities of delivering in Sales, Business Development, and Customer Relationship with a Reputed Organization.

PROFILE

Diploma in Management with more than 6 years of experience in Sales, Customer Relationship Management, Business Development, and Team Management.

Presently working with Reliance Retail as a Store Manager.

A goal-oriented professional offering nearly 7 years of experience in Store Management.

•Proven success in independently taking full responsibility of complete operations of a Retail Store including P&L Management, Supply Chain, Marketing, Event Management and Staff Recruitment &Training.

•Impressive success in heading Retail operations with focus on top-line & bottom-line performance.

•Significant contributor in maximizing revenue growth, operational performance & profitability and in controlling costs.

•Experience in independently managing multiple store opening projects (from stage of conceptualization to completion) involving space and designing of various in-store elements.

•Expertise in leading dedicated teams for running successful multi-retail operations with experience of establishing & launching new stores, developing procedures & service standards for business excellence.

•Proficient in driving large scale revenue & profit gains and ensuring breakthrough orders; skilled in developing relations, planning monthly primary & secondary numbers & coordinating with them for effective business development.

•Capable of planning, organizing & executing marketing strategies, managing inventory through setting up quantity & quality limits based on sales & business plans and administering liquidation of slow moving stocks.

•Team-based Management style with expertise in driving the company’s vision into reality.

Key Result Areas:

•Steering retail store management encompassing store operations, sales, customer service, brand management, inventory management, SOP adherence, visual merchandising and team management as well as boosting top line & bottom-line profitability of the Concept.

•Liaising with stakeholders for a critical role to expand the operations.

•Managing relationships with key strategic vendors, thereby driving value for the business; determining monthly buying plans and revising the same as per requirement.

•Ensuring respective categories perform in accordance with the estimate given per season – Turnover, Stock Turn, Margin, GMROI (Gross Margin Return on Investment)

•Managing inventory based on sales & growth of category; working with vendors for smooth operations at the store

•Formulating daily, weekly & monthly store plans, SOP's and procedures; identifying changes in Retail industry and contributing strategic inputs on effective strategies to produce “sustainable” revenue growth

•Achieving targets for revenue and quantity for each product category; launching brand campaigns in collaboration with the Marketing Team.

•Consistently amplifying Concept sales in terms of top line numbers and profitability; interfacing with people at all levels

•Ensuring optimum stock level on the floor and nil out-of-stock situations in the store; ensuring ordering of right stocks in right quantities at right time

•Conducting training & development sessions for the team to expand their capabilities & achieve various portfolios and sales targets; establishing processes and systems.

SHOPPERSSTOP LIMITED from April14 to March 2016 as CCA.

LIFESTYLE INTERNATIONAL PVTL TD (LANDMARK GROUP) from Nov’2016 to April’2019 as CSR.

WESTSIDE TRENT LTD (A TATA ENTERPRISE) from April 2019 to august 2021 as team leader.

Accountabilities:

Handling the CSD (Customer Service Desk).

Developing & achieving the target of Membership programmed for developing the business of the Store.

SCHOLASTIC

Intermediate from Bihar School Examination Board in 2013. AIMA (All India Management Association) from Kolkata in 2017 Having basic knowledge of Ms-office, Excel, and Power Point.

Having Billing knowledge of SAP, R.PRO, and TATA POS & ORPOS.

PERSONAL PROFILE

Date of Birth : 02nd June, 1991

Language Proficiency : Hindi, English

Father’s Name

:

Ram Ayodhya Singh

Sex

:

Male

Nationality

:

Indian

Marital Status

:

Married

Present Address

:

Kunti Kunj, Kanti Factory, Kankarbagh, Patna – 800020

Declaration:

I hereby, declare that all the particulars states above are true to the best of my knowledge and believes.

Date : (Suraj Kumar)

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