MARY NICOLE V. DELOS REYES

Los Banos, Laguna

adqeqw@r.postjobfree.com (092********)

https://www.linkedin.com/in/mary-nicole-delos-reyes-87142a20a/ SUMMARY

Nicole is a fresh graduate of BS Psychology and diligent competent who steadily enhances organizational objectives and enhance the effectiveness. Has HR Employee and Recruitment, Customer or Admin Assistance, Industrial, Clinical and BPO background including hiring or sourcing, management of the human resources records, recognition of industrial relations, construction of policies, and procedures, observant in documentation, meetings. Highly skilled in doing interview, dealings with applicants or employees teamwork, advertisement, hosting, customer service, screened resumes, recruitment, training and development, selection, organizing in events and media and performance appraisal.

SKILLS

● Conducts applicants,

employee or customer calls

and record details for

concerns or inquiries.

● Performing and creating

presentation using or

advertisement in Microsoft

Word, PowerPoint, Microsoft

Excel, Filmora Canva,

Powerdirector, Google docs

and Google Slides.

● Good organizational skills and

strong knowledge in customer

service, interviewing, sourcing,

inquiries, mailing, Social

Media or Admin Task

documentation, monitoring and

media or event presentation.

.

● Ability to work in training,

facilitating group works or

meetings and development plan

and customer complaints need

to address.

● Detailed knowledge in

applying or conducting

background checks and

appointment and process email

or reports.

.

WORK EXPERIENCE

Teletech Sta.Rosa, (August 2021-January 2022) Talent Acquisition Specialist I-Project Based

-Collaborate with Recruitment Team, Talent Acquisition Supervisor, Senior Manager and Manager for recruitment or sourcing operations.

-Great knowledge in utilizing applicants data based or sourcing tools such as Oracle, ZOOM, Microsoft Outlook, Microsoft Teams, Microsoft Excel, AVAYA and iCIMS.

-Conducts end-to end recruitment, orientation, phone interview, email blast, text blast, call outs, headcounts, other site endorsement and scheduling of interview.

-Invite the applicants who passed the pre screening.

-Assist the applicants and monitor the assessment result for a specific account.

-Update, monitor and encode the tracker and database or applicants records to ensure the accuracy.

-Communicate the applicants inquiries and properly handle applicants complaints or procedure.

-Analyze the recruitment plan or recruitment targets.

-Hired 8-15 applicants per day.

SM Supermarket Main Office, (MOA) Pasay City (April 2021-June 2021) Human Resource and Admin Intern

-Screened the resumes of applicants from Pasay and Camarines Norte.

-Did initial and phone interview for applicants from Pasay, Pasig, Quezon City and Camarines Norte.

-Evaluated the applicants and Recruited or Hired 20-30 applicants for bagger, customer assistant and cashier position in SM Supermarket.

-Observer for Customer Assistant Leadership Training

-Organized appointment or schedule of applicants for the interview.

-Maintain and created tracker for the status of the applicants.

-Contacted and made a follow up to the applicants regarding on their status for hiring.

-Provided hiring status, updated and reported to the SM Supermarket HR Manager and Supervisor

-Help the HR Manager and Supervisor to the process of requirements of newly hires.

-Attended a meeting and represented SM Supermarket Main Office for Employees’ Forum of Pasay

-Facilitator and Host (2 days) for the orientation of new employees of SM Supermarket- Calamba University of The Philippines Los Banos- Child Development Laboratory (Jan. - May 2018)

-Student teacher assistant volunteer and case child observer for 2nd sem 2017-2018 (student who are at the age of four to six years old, afternoon section under Prof. Ria D. Sanchez Early Childhood Specialist)

-Made weekly progress report, psychological reports and drills of the case child. EDUCATIONAL BACKGROUND

National University

Bachelor of Science in Psychology

(2018-2021)

University of The Philippines Los

Banos

Bachelor of Arts in Sociology with

electives in Rural Sociology and

Child Psychology (2016-2018)

MARY NICOLE V. DELOS REYES

Los Banos, Laguna

adqeqw@r.postjobfree.com (092********)

https://www.linkedin.com/in/mary-nicole-delos-reyes-87142a20a/ CERTIFICATION

● Earned 4 units in CPD

(Continuing Professional

Development) from the

Professional Regulation

Commission for attending “The

Professional Development Plan:

Creating CAREER Roadmaps for

Professional Excellence” (2020)

● DOST ITDI Regional

Cooperation and Training

Section Technological Services

Division Hand Sanitizer

Making (July 27, 2020)

● TTEC Talent Candidate

Selection Workflows (2021)

● TTEC Talents Conducting an

Effective Hiring Interview (Nov.

26, 2021)

● Philippine Guidance Counseling

Associations Associations Inc.

Webinar 2020 Series:Positive

Psychology as a Tool for

Addressing COVID 19 Related

Mental Health Hazards (Aug

14, 2020)

● CEU Psychology Society’s

Webinar: Attention! Accept and

Give Help: A Seminar on

Mental Health First Aid (Oct.

18, 2020)

● UPLB WEBINAR SERIES:

STAND OUT!: How to Make

an Impressive Resume and

How to Ace a Job/Internship

Interview (March 26, 2021)

ACHIEVEMENTS

- Presenter and researcher in NU Psych Soc Research Colloquium "Positive and Negative Experiences, Stress and Hope of Essential Workers This COVID-19 Pandemic"

- Got a grade of 3.5 (90-95%) in Human Strategic Resource & Man and Thesis entitled

"Life on the Line: The Lived Experiences of Student Hotline Volunteers in times of Pandemic"

- Recruited 120-150 people for National University CEAS Linggo ng Wika 2020 to taste and visit there booth “Kapeng Barako”

- Scholar of SM FOUNDATION

- Facilitator & Speaker on “Sensitivity, Self-Awareness & Team Building Event” to National University Engineering students (2020) ·

- Current member of Student Service Committee on College of Education and Arts Sciences National University Student Government (2020-2021).

- Dean Lister and one in the list of Second Honors NU CEAS 2nd sem S.Y. 2020-2021

- Completed Talent Acquisition Training and Earn 16 Diplomas in Teletech Sta. Rosa UNDERGRADUATE RESEARCH

● Effectivity of Smoking Ban on Smokers who reside in Los Banos (UPLB Department of Sociology, 2017)

● Attitudes of Los Banos Based UPLB Students Toward the Construction of Starbucks’ Coffee Branch at Vega Center, Brgy. Batong Malake, Los Banos, Laguna (UPLB Department of Sociology, 2018)

● A Case Study on the Experience of Single Mothers in Los Banos, Laguna (UPLB Department of Humanities, Anthropology, 2018)

● How do Youth and Adult view Death (National University Department of Psychology, 2018)

● Game on: Phenomenological Study about Lived Experiences of Multiplayer Online Battle Gamers, (Baby thesis, National University, Department of Psychology, 2020)

● Positive and Negative Experiences of Essential Workers This COVID 19 Pandemic (National University, Department of Psychology, 2020)

● Volunteer Assistant of “Fun Run: Run to End Polio Now and To Promote Peace”

-Organized and Sponsored by Gardening and Rotary Club

- Attended by hundreds of people

- Rotary Club of Los Baños, Makiling (2017)

- Gave water, food and direction to the participants

- Held at UPLB Freedom Park

● Volunteer Production Staff for Advertisement Production of Annyeong Korean Hub

- Assistant director of Lester Avan Andrada (actor in the hit Korean film “The Flu”)

- One week shoot and volunteer for time scheduling, documentation and costume (2018)

● Facilitator on Young Environmental Stewards Leadership Seminar & I care, We Care

“Strengthening Care Through Sharing Knowledge”

- Helped to organize the event

- Facilitates, presented and performed a presentation and ice breaker

- Helped and assist the participants in doing art worksop

- Organized by Rotary Makiling, held in Center for Continuing Education, UPLB (2017) VOLUNTEER EXPERIENCE

MARY NICOLE V. DELOS REYES

Los Banos, Laguna

adqeqw@r.postjobfree.com (092********)

https://www.linkedin.com/in/mary-nicole-delos-reyes-87142a20a/ SEMINARS

VOLUNTEER EXPERIENCE

● Usherette of Gandingan Awards 2018 -

-Welcoming the guest from broadcasting, anchors and television personality the Philippines such as: Yey TV child actors and GMA 7 broadcasters. at DL UMALI HALL, University of the Philippines Los Banos (2018)

● Tally Team member in UPLB Lakan at Lakambini 2017

- Volunteer to helped to calculate the scores or vote by the judges

- Helped to minimize the noise or questions by the audience

● Volunteer of Psychological Counselling

-“Halika Kaibigan, Usap Tayo!” Medical Mission on Psychological Interventions INA Healing Center

- Department of Social Welfare and Development (DSWD) and National University Psychological Department Community Extension Program (2020) PRESENTATION

● “EQ Matters Too:

What Emotional

Quotient Brings in the

Workplace” by

Polytechnic University

of the Philippines (July

18, 2020)

● UPGH COVID 19

“Mental Health and

Mindfulness” (July 24,

2020)

● “Keeping Our Health

Care Workers Safe”

The PGH Experiences

(Aug 21, 2020)

● Polytechnic University

of the Philippines

Graduate School Master

in Psychology webinar:

“Managing Employee

Relations in the New

Normal” (Dec. 10,

2020)

● Philippine Social

Science Council “How

we can learn fast and

tech smart? Remote

teaching tips from an

Elearning specialist”

(Dec 11, 2020)

● The Art and Practice

of Telecounseling by

Polytechnic University

of the Philippines

Graduate School Master

in Psychology (Jan 23,

2021)

CHARACTER REFERENCES

● University of the Philippines Los Banos Laguna AERS 160 (Rural Sociology), 2nd sem 2017-2018

-“The lived experience of the florist and gardener people on Brngy. Dila, Bay, Laguna”

● University of the Philippines Los Banos Laguna Soc Sci 1, 1st sem 2016-2017

- “Ang UPLB ADSC Beef- Cattle Farm: Isang araw sa Piling ng mga Baka”

● National University Psychological Department Undergraduate Research Colloquium, Dec. 2020

- “Positive and Negative Experiences of Essential Workers This COVID 19 Pandemic”

● National University CEAS Undergraduate Thesis Proposal, 2nd- 3rd sem 2019-2020

-”Life on the Line: The Lived Experiences of Student Hotline Volunteers in times of Pandemic”

● MS. ABEGAIL CINCO

TALENT ACQUISITION SENIOR MANAGER

(adqeqw@r.postjobfree.com)

● MRS. JOANNE VENTIC-LOPEZ. PhD.

PROFESSOR IN NATIONAL UNIVERSITY

(adqeqw@r.postjobfree.com)

● MS. FLORA MAE EDAR

SM SUPERMARKET HR MANAGER

(adqeqw@r.postjobfree.com)

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