Customer Service Clinical Research
Resume:
OLUBUNMI BOHANMAYO
KENNESAW, GA 30144
*********@*****.***
.
CAREER PROFILE:
A Certified Scrum Master with managing software development projects that meet demanding time restraints and exceed all expectations. Ability to motivate, organize, lead and coach Scrum teams across multiple locations, while delivering on time, under budget and above expectations. I started my professional career in nursing about 13 years ago, and with the demand and pace of work in the healthcare industry, in my last job I was able to assist my company with the fundamental practices of scrum, by helping my team keep track of the topics of meeting during our daily standups and stand down, preventing unnecessary discussion, emphasis on the progress of previous day work and the target to be met today, also helping my team keep to the meeting duration. I was also able to play my role excellently well in communicating with my sponsor and the research team whilst communicating their needs, roadblocks, and any derivations in regulatory protocol. As an aspiring scrum master, I am willing to use my knowledge to support, coach, facilitate, and remove any impediments my team might have. I will be committed to my team and serve as a servant leader during scrum events such as sprint planning, daily standups, sprint reviews, retrospectives. With my experience and training, I will be able to support products owners while prioritizing product backlogs if appropriate.
TRAINING AND CERTIFICATIONS
• CSM / Certified ScrumMaster
• Clinical Research Associate
PROFESSIONAL EXPERIENCE:
Clinical Trial Investigate
CRA
SEPT 2020- Present
Interpersonal & Professional Skills
• Admirable clinical research monitoring experience in research center
• Remarkable knowledge of guidelines, and systems for clinical trial management
• Good understanding of appropriate therapeutic indications in clinical trials
• Ability to understand and extract information from medical records
• Profound knowledge of FDA regulatory requirements like GCP, ICH, and FDA
• Excellent verbal and written communication skills and decision-making skills
• Superior organizational, record retention and time management skills
• Admirable customer service and interpersonal skills
• Phase Forward EDC, Metadata EDC, Clinical and Data Track.
• Identify potential Laboratories to build the Laboratory Database Assist in protocol development and designing CRFs in various therapeutic areas.
• Prepared and distributing case report forms (CRF), study reference manuals, and monitoring guidelines and manuals.
• Conducted periodic monitoring activities with the investigative sites, including reviewing case report forms (CRF).
• Monitored clinical trial management performance.
• Communicated with clinical team members and ensured to participate in team meetings and updates.
• Developed and maintained good relations with investigators and site workers.
• Assisted in designing clinical research projects and project plans.
• Managed progress of protocols, case report forms, and studied manuals and budgets.
• Negotiated, finalized, and managed site payments.
• Performed site visits including site qualification, initiation, monitoring and close-out visits.
• Facilitated to hire, train, and supervise regional monitors and review monitoring reports.
• Identified Vendors, negotiate services/product delivery and pricing.
• Co-ordinated trials (Ph II to IV) for different clients in various therapeutic areas like - Dermatology, Internal Medicine, Oncology, etc.
• Ensured the project was run as per client expectations and timelines with minimal escalations Accomplishments.
• Build a complete set of SOPs and policies for CRO services.
• Build Investigator database, Laboratory database. Develop Centers of Excellence for conducting trials.
Powder Springs for Nursing and Healing, Powder springs, GA
Feb 2021 – Present
Licensed Practical Nurse
Medication administration, PO, IV, IM, Sub-q, and via peg tubes.
Recording medication administration in EMAR using point click
Controlled drugs administration/ record keeping and wound treatments.
Collect urine and prepare lab requisition form for urine and blood specimen, ensuring specimen are collected and taken to lab, receive lab results and call results to MD, document, and update patients and responsible parties of lab collection, lab results and of any changes in medication or treatment.
Assessed patient and notify physicians of clinical changes.
Use care plan to monitor patient’s medical needs and progress
Supervise 2 certified nursing assistant, ensuring ADLs is performed and patient dignity is maintained.
Educated patients/families on health care needs, conditions, options etc.
Evaluate staffing requirements including floor assignments.
Maintained patient charts and confidential files.
Measure and document the 6 vital signs, reporting any deviance in vital signs.
Giving holistic care, using PPE when appropriate, maintain patient dignity, HIPPA, advocate for patients, report medication adverse reactions, ensuring patient safety, showing empathy for patient and family as need be.
Maintaining 5 medication rights during medication administrations.
Dogwood Forest of Dunwoody, Dunwoody, GA
March 2020 – Feb 2021
Wellness Nurse
Attend stand up and stand down meetings with ED and facility department heads.
Chart, observe, assess and report any changes in patient health condition in a 200+ bed facility.
Maintain good clinical guidelines and HIPPA.
Supervise over 20 certified nursing assistant and certified medical technicians
Assisted with the admittance and discharge of patients,
Assist in signing informed consent, educating patient or legal representative upon admission and keeping record in patient chart.
Performed clinical tasks according to facility policies.
Assisted in the orientation of new staff members.
Pruitt Health and Rehabilitation, Austell, GA
Feb 2015 – March 2020
Licensed Practical Nurse
Documenting clinical records and medication records (EMAR) using point click, reporting adverse event to MD, following up with new Medication orders and ensuring medications are delivered by pharmacy, maintain patient charts.
Advocate for patients, assist patient and family members in the education of health care needs. Medication administration, PO, IV, IM, Sub-q, and via peg tubes.
Recording medication administration in EMAR using point click
Controlled drugs administration/ record keeping and wound treatments.
Collect urine and prepare lab requisition form for urine and blood specimen, ensuring specimen are collected and taken to lab, receive lab results and call results to MD, document, and update patients and responsible parties of lab collection, lab results and of any changes in medication or treatment.
Assessed patient and notify physicians of clinical changes.
Use care plan to monitor patient’s medical needs and progress
Supervise 2 certified nursing assistant, ensuring ADLs is performed and patient dignity is maintained.
Educated patients/families on health care needs, conditions, options etc.
Evaluate staffing requirements including floor assignments.
Maintained patient charts and confidential files.
Measure and document the 6 vital signs, reporting any deviance in vital signs.
Giving holistic care, using PPE when appropriate, maintain patient dignity, HIPPA, advocate for patients, report medication adverse reactions, ensuring patient safety, showing empathy for patient and family as need be.
Maintaining 5 medication rights during medication administrations.
Jubilee Personal Care Home
March 2010- Feb 2015
Licensed Practical Nurse
Visit patients within 40 miles territory to provide healthcare services to elderly patient diagnosed with chronic / terminal conditions, convalescing from surgical procedures or recovering from serious illnesses and injuries.
Medication administration, assessment and wound care provision to patients in 5 different group homes
Supervise over 10 certified nursing assistance in 5 group homes
Document patient progress, symptoms and vital signs on each visit.
Follow up with rehabilitation and treatment plans to accelerate patient recovery, minimize pain, discomfort, infections, complications and to maximize patient outcomes.
Manna Financial Services, Roswell, GA
Jan 2006 – March 2010
Junior Processor
Responsible for keeping and maintain customer’s accounts
Balanced customer accounts
Answered telephone calls with good customer service and directing calls to the right department.
TRAINING AND CERTIFICATIONS:
CMS/ CERTIFIED SCRUM MASTER (American Technology Consulting)
CRA/ CLINICAL RESEARCH ASSOCIATE(International Institute of Technology & Applications)
EDUCATION:
Chattahoochee Technical College
Licensed Practical Nursing
LICENSE, HONOR & ACTIVITIES:
Licensed Practical Nurse, State of Georgia, 2010
Certification in Acute Critical Care
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