Leskibel Garcia

Bilingual Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions.

**** ****** ***** **** *** 101

Raleigh NC 27606

862-***-****

adqeh6@r.postjobfree.com

EXPERIENCE

Duke Regional Hospital, Raleigh, NC — ER HUC

DEC 2020 - NOV 2021

●Medical transcription.

●Maintained medical charts and graph vital records.

●Collaborated with staff to keep discharge documents, birth and death certificates updated.

●Manage unit communication to promptly answer telephones and activating paging system and unit mail.

●Attain customer service excellence by satisfying customer needs.

Leith Honda, Raleigh, NC — Sales Agent

Dec 2019 - NOV 2020

●Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models.

●Suggested trade-ins; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

●Met monthly sales goals.

North Star Kia, Long Island, NY — BDC Assistant Manager

FEB 2019 - MAY 2019

●Performed cold-calling and follow-ups with leads to secure new revenue.

●Cold-called leads and closed 20-25 sales over a week.

●Identified prospects' needs and developed appropriate responses along with information on fitting products and services.

●Proactively managed client correspondence and recorded all tracking and communications.

Route 22, Hillside, NJ — BDC Assistant Manager

MAR 2018 - FEB 2019

●Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.

●Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.

●Adapted sales techniques to specific clients and promoted products based on individualized client needs.

●Collected and processed payments

KIA, Yonkers, NY — BD Representative

MAY 2016 - JUN 2017

●Excellent communication and presentation skills, ability to multi-task and manage time effectively.

●Perform basics bookkeeping duties as well as compile financial records.

●Completed 175 daily cold calls, with an average customer conversion rate 40% Completed company leadership training programs.

EDUCATION

Highschool of Fashion Industries, Chelsea, NY — Diploma

JUN 2012

LANGUAGES

English, Spanish

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