Sales Associate Customer Service
Resume:
Michelle Leya
Verona, PA, **147 United States
********.****@*****.***
PROFESSIONAL EXPERIENCE
SELF EMPLOYED RESIDENTIAL CLEANING, Pittsburgh, PA (AREA)
June 2017-Present
ALL EVENT TENTS, Pittsburgh, PA (Seasonal)
Office Manager & Sales Associate, April 2011 – September 2018
Promoted company at event shows (sales)
Scheduled events
Collected Payments
Assisted in client’s questions or concerns.
Ran the social media sites.
Met with potential clients to talk about pricing, answer questions and set up event.
Updated Microsoft Outlook Calendar and sent daily to owner.
PAYLESS SHOESOURCE, Lower Burrell, PA
Sales Associate, August 2015 – June 2017 (location went out of business)
Ticket, arrange and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Compute sales prices, total purchases and receive and process cash or credit payment.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Help customers try on or fit merchandise.
Clean shelves, counters, and tables.
Greet customers and ascertain what each customer wants or needs.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
BODY CENTRAL, Tarentum, PA
Sales Associate, June 2011 – August 2015 (location went out of business)
Ticket, arrange and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Compute sales prices, total purchases and receive and process cash or credit payment.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Help customers try on or fit merchandise.
Clean shelves, counters, and tables.
Greet customers and ascertain what each customer wants or needs.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
MICHAELS, Vero Beach, FL
Sales Associate, August 2010 – April 2011
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Compute sales prices, total purchases and receive and process cash or credit payment.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
THE BODY SHOP, Pittsburgh, PA
Part-Time Assistant Manager, August 2008 – August 2010
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Ticket, arrange and display merchandise to promote sales.
Compute sales prices, total purchases and receive and process cash or credit payment.
Bag or package purchases, and wrap gifts.
Clean shelves, counters, and tables.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
THINGS REMEMBERED, Pittsburgh, PA
Part-Time Key Holder, August 2007 – April 2010
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Clean shelves, counters, and tables.
Engraver
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
EDUCATION
North Hills High School, Pittsburgh, PA
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