Masters of Arts in Business Administration
ANGIELINE LUNA DELACRUZ
Email: *************@*****.**
Mobile: 099********
Skype: t. *******@******.***
PROFILE
Has a basic knowledge in computer, capable of working under pressure and deadlines. Accepts direction easily and willing to invest time and extend my effort to complete a certain responsibility. Can communicate well in English, advance knowledge of both oral and written English communication skills. Has good moral and ethical standard with good scholastic records.
EDUCATIONAL ATTAINMENT
MASTERS OF ARTS IN BUSINESS ADMINISTRATION
College of Malabon University
Pampano Street, Malabon City
June 2018 to Present
BACHELOR IN PUBLIC ADMINISTRATION
City College of Manila Escolta Sta. Cruz Manila
1998-2002
Examination Pass
Civil Service Professional 82.57%
Civil Service Sub-Professional 81.97%
Trainings and Seminars
AMERICAN TESOL INSTITUTE
Completed February 14, 2017
120 hours Intensive TESOL Training Program
Teaching English to Speaker of Other Languages
E-CALL CENTER TRAINING:
March 16, 2007 to April 1, 2007
LG 29 The Mega Plaza ADB Ave. corner
Garnet Road, OrtigasCenter Pasig
60 hours Call Center Care Skills training on
American accent.
English proficiency, U.S. 101
Customer service, Sales and Telemarketing
And Computer Training.
JOB EXPERIENCES
BIBO GLOBAL SOLUTIONS – ONLINE Schools
Online English Teacher – April 2016 to Present
Teach English to Japanese Students and other
nationalities.
Do formal teaching using materials and excellent in free conversation topics.
Outbound Call CenterAgent(part time)US
Oct. 17, 2011 to May 13 2012- Charity Account
National Relief Charities Inc. - 16th fl. San Miguel Properties Building One San Miguel
Avenue Ortigas, Mandaluyong City
Sales Trainer (UK)
March 2, 2011 May 10, 2013- Investment Account
Asia Pacific Outsourcing Inc. –Makati City
Outbound Call Center Agent
Oct. 11, 2007 to Sept. 10, 2010
ASCEND ASIA PHILLIPINES
Burgundy Tower, Makati City
I hereby certify the correctness of the foregoing.
Angieline Dela Cruz