Parts Manager Customer Service
Resume:
Juan Solis
Aubrey, Tx. ****7
********@*****.***
Objective
To obtain a challenging, rewarding position with company that is looking for a quality employee with superior work ethic, strong morals, attention to detail, and provides stellar customer service.
Skills
Bilingual Spanish and English
Excellent customer service
Inventory management
Education
High School
June 1990
General
Experience
Parts counterperson September 2014 to present
Huffines Chevrolet
Lewisville Tx 75067
September 25.2014 to present
Supply parts and information to walk in and wholesale customers
Train entry level employees
Oversee the day to day operations of the parts department
Parts manager May 20011 to September 2014
Van Chevrolet
Developed tiered pricing system that increased monthly wholesale percentage from 19% to approximately 22%, maximized profit margins, and motivated customers to buy based on incentives.
Cut time necessary to file claims from over a week to a maximum of two days and decreased loss and shrinkage by minimizing return process.
Reduced inflated inventory costs and decreased obsolescence by establishing ongoing inventory counts.
Minimized net cost of wholesale business and increased deliveries by instituting fair delivery fee which was split between the company and subcontracted drivers
Assistant parts manager March 2007 to May 2011
Effectively trained and supervised employees within sales support and ADP systems.
Responsible for processing claims, shortages, damaged goods, back orders, core returns, and
overages.
Displayed stellar attention to detail to examine the condition of merchandise and ensure it appeared
as advertised, both in terms of functionality and price
Contact this candidate