Customer Service Restaurant Server
Resume:
Karen
Montoya
Server and Customer Service
Profile
Extroverted and experienced high-end Restaurant Server with highly developed time management skills. Significant bartender knowledge and the ability to make a variety of drinks and provide recommendations to guests. Dedicated to continual upkeep of deep menu familiarity for the purpose of facilitating optimal diner experience.
Contact
***************@*****.***
EXPERIENCE
Server
Simon Parrilla Restaurant February 2021 - September 2021 Ensure optimal guest experience by seating guests, taking orders, serving dishes and removing dinnerware promptly and with a positive attitude. Managed orders and accompanying financial transactions using digital point of Sales system
Knowledgeably recommended menu items based on customer needs and preference, including up-selling complementary dishes and drinks. Negotiated resolved customer concerns
Ensure maintenance of food hygiene in accordance with standards and guidelines
Consistently achieved above 20% charge tip percentage Assisted others workers to achieve maximum efficiency during peak attendance time
Server and Bartender
Chulas Mexican Restaurant March 2019 - February 2020 Manager
Staffed bar and mixed drinks for bar patrons
Ensured cleanliness of dining area throughout the day Trained new servers and familiarized new employees with company culture
Skills
Leadership
Strong work ethic
Cleanliness
High integrity
Time Management
Self-motivator
Team player
Bilingual (verbal & written)
Conflict management
Quick resolutions
Screening & recruiting
Advanced computer skills
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