Office Assistant Administrative Clerk

ELIZABETH G. VELARDE

***** ****** ******, ****** *****, 92840

********@*****.*** * 949-***-****

OBJECTIVE

I am seeking employment with a Company where I can use my work experience and skills to grow and expand the Company. And I am willing to learn in a successful job and can get benefits in health and retirement.

WORK EXPERIENCE

DEUSTCH BANK

Data Entry: in Reviews Loans Department

11/21/2016 until 05/28/2021

Review Mortgage loans Files for completion and accuracy.

Compare manual documents against information in the electronic system.

Update Database with correct information of needed.

Working independent as a part of a team with respect.

Sorting documents.

Alfa-numeric

10 keys board

99 Cents in Harbor and Garden Grove.

Cashier part time : 12/26/2015 until 08/18/2019

●Receiving payment by cash, credit cards, vouchers or automatic debits.

●Issue receipts, refunds credits or change due to customers

●Count money in cash drawers at the beginning of shifts, to ensure that amounts are correct and that there is adequate change.

●Greet customers entering establishments.

●Maintain clean and orderly checkout areas.

●Using electronic scanners to identify the price of goods. in Cash registers.

Advantage Sales Marketing

Working as : Event Specialist in Demo . from 11/11/2015 to 04/30/2016

Supervisor: Kenny Sanabria/ 562-***-****

●Demonstration about the product assigned in Superior’s Groceries.

●Interact with people.

●Talk about the highlights of the brand, set up, sampling during the demonstrations.

● Always smile and have good manners.

NORDSTROM Rack ( Temporal Seasonal Job, Orange, Ca

Rovers 11/09/2015 01/11/2016

Telephone: 714-***-****

●Markdowns

●Scanning prices

●Stocker clothes and all kinds of staff.

●Inventory

RANSTAD( Recruiting Company) Sacramento, Ca 95815 Packaging in

FAT- CAT BAKERY August, 04th 2015 –August 30th

2015

Telephone. : 916-***-****

●I was working for Fat Cat Bakery Company in cookies, muffin, etc.

●Packaging cookies in boxes.

●Stocker the cookies, sorting the different kind of cookies. Push the rails with the cookies in the freezer.

●By my feet . Another tasks. Make the labor for boxes.

● Clean up all the warehouse with the other co workers.

WONG STORES LIMA, PERU

Cashier/Receiving Merchandise January 2014 – March 2015

●Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

●Manage inventory or sale of artist merchandise.

●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

●Check to ensure that appropriate changes were made to resolve customers' problems.

●Scan new products and labels.

GLOBAL WATER SOLUTIONS

BOULDER - CO.

Office Assistant

Jan 2013 until Nov. 2013

●My duties included: prepare invoices, using word processing, spreadsheet, faxing, scanning, and all aspects of running office.

●Make travel arrangements.

●Transcription bilingual. English and Spanish.

●Process payroll information.

COOPERATIVA ATLANTIS LIMA, PE.

Sales Executive/Administrative Clerk June 2002 – March 2012

●Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

●Meet with applicants to obtain information for loan applications and to answer questions about the process.

●Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

●Approve loans within specified limits, and refer loan applications outside those limits to management for approval.

●Handle customer complaints and take appropriate action to resolve them.

●Review and update credit and loan files.

●Submit applications to credit analysts for verification and recommendation.

●Work with clients to identify their financial goals and to find ways of reaching those goals.

●Negotiate payment arrangements with customers who have delinquent loans.

●Interview, hire, and train new employees.

●Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.

●Answer simple questions about clients' business, using reference files.

EDUCATION

San Antonio High School LIMA – PERU

HS graduated December 1982

Brown Academic LIMA – PERU

Executive Secretarial Bilingual Spanish/English June-1983 until Dec1984

INSTITUTE PERUVIAN OF BUSINESS ADMINISTRATION: WORD AND EXCEL IN 1995 ( 48 HOURS)

CENTER OF COLUMBIA : COMMERCIAL AVIATION AN TOURISM IN 1985

SANTA ANA COLLEGE : CERTIFICATE OF ACHIEVEMENT HAS COMPLETED A COURSE OF INTRODUCTION IN VBUS 124 INTRODUCTION KEYBOARDING I, II AND EXCEL: 2016

CULINARY SCHOOL IN SANTA COLLEGE : INTRODUCTION TO BAKERY AND PASTRY SINCE SEPT 2021 UNTIL DEC.2021

REFERENCES:

Mr. Manel Alvarado : Bus Driver in OC. **************.***@*****.*** 714-***-****)

CHEF TIFFANY HEREMANS : Assistant Professor Santa Ana College. 714-***-****)

Heremans_ ********@***.***

ADDITIONAL SKILLS

●Bilingual in Spanish.

●Extensive Customer Service experience.

●Call Center experience.

●Computer Literate.

●Proficient in Microsoft Word, and Excel.

●Multitask, responsible and hard worker.

●45 wpm

Contact this candidate