Customer Service Elk Grove

Marites D. Buenaflor

**** ****** ****, **********, ** 95823

******************@*****.*** 650-***-****

SUMMARY OF QUALIFICATIONS

e Great in assisting new co workers and always persuasive

e Excellent in communication with customers and co-workers

e@ Managed worst case scenario at work and still providing a positive attitude towards the coworkers

and work environment

SKILLS AND STRENGTH

e Excellent customer service skills

@ Quick learner and able to work independently

e Ability to quickly adapt in fast-paced, high pressure environment

e@ Strong Computer Skills: Microsoft Office (Word, Excel, Power Point), Google Suite (Doc, Sheet,

Slides)

Education

Dau Academy (Philippines)

High School Graduate (1994)

EXPERIENCE

Volt Management May 2018- Present

(Laguna Blvd, Elk Grove, CA)

© Providing exceptional service in organizing cell phones

© Satisfying supervisors by always finishing task on time

e Demonstrated new co workers on how to assemble and handle the tools

e@ Cleaning and sorting out new items

e@ Making sure new items are error free before submission

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