Front Desk Reception/ Social Media Manager

Rj Clinical Institute - Temecula, CA

June 2021 to February 2022

Supporting and assisting the clinic with the day-to-day operations, social media, patient procedures, marketing and inventory.

Answering phone calls, checking in and out patients, scheduling appointments.

Licensed Esthetician

Massage Green Spa - Wildomar, CA

October 2020 to July 2021

Perform facial, skin analysis, and other skin care services based on the packages our customers choose

Upsell facial add ons and products for commission

Encourage customers to specifically book you by inviting customers to return and offer coupons and other perks to incentive our clientele

Participates in continuing education and staff meetings

Train new estheticians as they join our staff

Provide skin care consultations for customer with troublesome skin or problem areas

Design specific sessions based on the member/guest individual needs

Manage back bar and retail inventory and inventory requests

Assist sales associates with client calls and bookings

Hotel Front Desk Agent

Hampton by Hilton - Temecula, CA

March 2020 to August 2020

Assign rooms and keys.

Keep track of daily scheduled functions and their locations.

Manage all daily arrivals and departures, including groups.

Prepare guest folio and collect payment for visit.

Follow banking-out and shift closing procedures.

Maintain safe and clean work areas.

Provide accurate, descriptive hotel information to guests and callers including hours of operation, guestroom features and locations, all services and amenities provided, and local area information.

Provide suggestions for places to visit, eat, and shop as well directions and maps.

Handle mail, messages, guestroom messages, and faxes per prescribed procedure.

Arrange transportation.

Carry out specified duties in the event of emergencies.

Answer phones promptly in a polite and professional manner using the standard phraseology.

Barista/Supervisor

Starbucks - Murrieta, CA

April 2019 to January 2020

Responsible for excellent costumer service, preparing hot and cold drinks accurately .

Influence guests pairing decisions based on taste and menu.

Cash handling and inventory.

Volunteer

Animals of the Valley - Wildomar, CA

November 2017 to January 2019

Fed and played with animals.

Cleaned and prepared animal cages for incoming animals.

Welcomed all guest and ensured sign in.

Volunteer Office Assistant

Helix Charter High School - Los Angeles, CA

2016 to 2017

Answered incoming calls, filing, faxing, and creating labels and folders.

Handled in-person inquiries from students' parents and administration.

Education

Graduated in Esthetics

Bellus Academy-Poway - California City, CA

September 2020 to February 2021

High school in General Studies

Contact this candidate