Susan Faulk
Medical Transcriptionist / Medical Records Technician / Administrative Secretary
Honolulu, HI 96817
********@******.***
Work Experience
Medical Records Technician
Tripler Army Medical Center - Honolulu, HI
November 2020 to Present
Process medical records requests per HIPAA Privacy Rules for service members and dependents, investigations, VA claims, insurance claims, civilian health care providers, schools, etc., using MHS Genesis, AHLTA, CHCS, Clinicomp, JLV, and HAIMS.
Answer phones and direct calls as appropriate.
Assist walk-in service members/public with paperwork for obtaining a copy of their records. Medical Records Technician
Department of the Medical Examiner - Honolulu, HI
July 2014 to October 2020
Transcribed autopsy reports.
Verified and processed death certificates.
Assisted public with report requests and processed payments. Trained new employees on transcription and administrative duties. Secretary II
Office of Environmental Quality Control, Department of Health - Honolulu, HI June 2013 to July 2014
Received, tracked and filed planning documents.
Answered phones, routed calls and assisted in-person public. Planned travel arrangements for staff.
Formatted and finalized bimonthly publication called The Environmental Notice. Maintained equipment inventory and replenished supplies according to budget. Maintained personnel files and attendance records of staff. Took meeting minutes and transcribed monthly.
Processed all outgoing and incoming mail.
Medical Records Technician VII
Hawaii State Hospital - Honolulu, HI
April 2012 to June 2013
Supervised medical records department of a state-run psychiatric facility. Custodian of all patient medical records.
Chairperson for Record of Care Function Team to update policies and procedures in concert with the Joint Commission certification process.
Performed chart reviews, physician credentialing, new employee orientation, and monthly physician reviews.
Transcribed patient reports as necessary.
Education
College in Commercial Art
Honolulu Community College - Honolulu, HI
August 1977 to June 1982
High school diploma or GED
Skills
• HIPAA
• Medical Terminology
• Medical Records
• Hospital Experience
• Medical Office Experience
• Customer service
Assessments
Medical terminology — Expert
July 2021
Understanding and using medical terminology
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.