Executive Assistant Project Specialist

JACQUELINE RODRIGUEZ

**************@*****.*** 312-***-**** 1000 North Boulevard, Unit 46,

Oak Park, Illinois 60301

Summary

Goal-oriented, self-motivated and dependable while achieving high performance with minimal supervision, exceptional people skills and tenacity that knows no restrictions. Considered highly ambitious, with strong leadership and relationship-building skills. Effective communication, driven, talented, smart and valuable addition to any team due to broad industry experience and skills that include fields such as Healthcare, Finance, Legal, Oil and Gas and Transportation.

Skills

Client-focused

Excellent communication

Team Liaison

Strong Coordinator

Creative Problem Solver

Resourceful and self-motivated

Training and Development

Financial records and processing

Contract negotiation/review/drafting

Multi-task Management

Notary

Strong Microsoft Office/Administrative Skills

Bilingual (Written/Verbal) Spanish

Dictation/Transcription (medical/legal)

Experience

Project Specialist II

05/2015 - Current

Chicago Transit Authority Chicago, IL

Assists in special projects including the training, customer service coordination, R12 Project and programs within the Telecommunications, networking and Data Ops and technology departments.

Great Customer Service and Coordinator skills.

Records control, analysis of data, contracts and billing of various accounts

Highly responsible in supporting activities for the Chief/VP and Technology Management teams

Light Maintenance to our office equipment and desktop assistance

Payroll/Move Orders

Coordinator for meetings/Calendar/Scheduling

Travel and Expenses

Light interaction with vendors and various supervisory personnel

Assisted various business groups with document organization and dissemination during acquisitions with onboarding and offboarding included

Assist with Presentations and miscellaneous administrative responsibilities, as well as collaboration and same with progress notes and reports

Assist with preparation of our wireless phone cards setups and conversions for the rail and bus operations teams

Served as a Notary for the department and others within the CTA as well as mentor for internship programs

Contractor (Recruiter/Trainer; Executive Assistant/Office; Project Coordinator -various positions)

Kelly services/Select Staffing/LaSalle Network Chicago, IL

06/2014 - 05/2015

Recruiting/Training/Creating manuals for different positions to various phases of projects

Interviewed with vendors and contractors within and outside projects for renewal of contracts/certifications and negotiations to reinstate contracts, if need be.

Executive Assistance and Project Management Generalist work in the researching and prioritization in following-up/timelines on various projects as assigned by the CEO and COO and other project teams

Assisted in the design of various project preparations, charts and presentations

Maintenance of confidential files and sensitive information with discretion and diplomacy

Screening of incoming calls, mail for the CEO and COO

Drafted and reviewed various documents for reports and accuracy, as well as dictation

Responsible for planning all business related functions from mall outings to large corporate events

Participated in Event Planning, Corporate Giving and Sustainability

Preparation and reconciliation of CEO Expenses

Scheduling and Calendar Maintenance

Communicated effectively for training with all locations and diverse cultures and environments

Maintained all office equipment and office supplies

Light Desktop Work

Office Coordinator/Project Specialist/Trainer

02/2010 - 05/2014

SWIFT Technical Services/ (BP Americas) Whiting, Indiana

**Worked as a contractor for the WRMP Canadian Pipeline Project with BP Oil and Gas Americas - project completion in May of 2014**

Managed daily responsibilities, tasks and projects for the COO, plant security and safety teams which included heavy scheduling, calendar, conferences, expenses and travel arrangements, training, presentations and assisting in other commitments and team projects

Maintained great communication and rapport for both internal/external clientele, vendors and other associates

Responsible for dictation/collection of minutes and pertinent information of meetings, along with the distribution to all executive staff and off-site employees, if and when needed.

Monitoring information on various equipment including two-way radios, telephones needed for urgent matters and/or disruptions that may occur on sites.

Organized and follow-up on any projects/assignments necessary with preparation of weekly/monthly reports and audio/visual materials

Served as a liaison

Problem solving with issues and data scope that required re-evaluation and other identifiable factors.

Maintained office equipment.

Traveled to different sites for training

Organization of records and information that is secured for badging and onsite procedures for new employees

General Office Administrative duties

Executive Assistant to VP of Commercial Banking

01/2001 - 12/2006

BankOne/JP Morgan Chase Chicago, Illinois

Professional Executive Assistant and clerical support to the Vice-President of Commercial Banking and Credit Card Services

Administration Management of teams and prioritization of internal tasks and obligations

Preparation of correspondence of documentation, as well as dictation and meeting notes which also included weekly/monthly reports and presentations

Organization and maintenance of files and records in several databases

Handled internal and external calls, along with mail

Light training of new software to other admins on our team

Processed and generated expense reports

Coordinated and setup of access to computers, including new NT ID's and badges for both new and departing employees, security and their systems

Managed and coordinated extreme active and dynamic calendar appointments, travel via Carlson Wagonlit itineraries and agenda, meetings, appointments

Served as Notary

Assisted in tracking of drafting responses, tracking lists, etc.

Composed and prepared legal and confidential documentation

Assisted with Board Meeting preparations and catering, when needed

Ensured a high level of quality in daily work and productivity

Assisted in recruiting and training of new and existing administrative staff

Coordinated employee adds/moves/changes that involved both facility and security teams

Therapy Resource Coordinator/Medical Assistant

1996-2001

Children’s Memorial Hospital/Chicago, IL

Provided full secretarial and clerical support to all therapists and their teams including dental, orthotics, therapies, referrals and transportation

Prepared and transcribed progress and evaluation notes necessary for medical records and their teams, as well as maintained files, records in several databases

Scheduled appointments

Translator (English/Spanish)

Coordinated Early Intervention 0-3 Programs

Visitation of various facilities to make sure the approval and familiarization of locations are up to par for recommendations for therapy and orthotics needs

Processed expenses and their reports for both medical and office supplies

Assisted in Audiology testing evaluations for speech and language therapists both onsite and offsite

External contact with funding agencies, community resources and wheelchair clinics

Started my own business part-time home based business from this as a home- based business “Windy City Dictation”

Education and Training

Master’s Degree – Industrial/Organizational Psychology - Graduated

12/20

The Chicago School of Professional Psychology Chicago, IL, United States

Bachelor of Science: Management with Project Management Generalist Certification

2018

University of Phoenix Chicago, I, United States

Graduated July 2018

Associate of Arts: Psychology

2016

University of Phoenix Chicago, I, United States

CPR Certified; Certified Notary;

The Chicago College of Commerce - Dictation/Medical and Legal Transcription 140/160wpm

Awards

Award and Certification for the Chicago 2018 and 2019 Summer Mentor Program

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