Payroll Coordinator Data Entry

Karim Murrain

**** *.*. ***** ****** Pembroke Pines, FL 33025 305-***-**** ************@*****.***

Professional Experience

ENVISION HEALTHCARE — Plantation, FL

Payroll Coordinator Specialist II 2017- Present

Works with Practice Manager to ensure timeliness of new Provider pay for accuracy.

Heavy interaction with Practice Managers or Practice Coordinators to include: tracking employment contracts, compensation packages and documentation.

Assists in the resolution of issues and remains current on policies and procedures.

Managing multiple complex payroll processes including gathering required information, performing calculations, data entry into payroll systems and approval routing to the supervisor.

Processes payroll for Providers and collaborates with workforce to implement the correct pay.

Tracking and following-up with employee payroll documentation.

Acts as liaison between HRIS and Credentialing Department.

Responding to questions (internal & external) and researching issues regarding payroll.

Assists the Site Billing Coordinators to ensure all clinicians are paid in a timely manner.

Assuming responsibility for payroll records and back up documentation.

Monitoring and assuring compliance between corporate policy and current IRS.

Working cooperatively with other departments to ensure accurate payroll processing.

Performs other duties assigned.

Workforce Optimization Specialist, 11/2016 – 2017

Compile & analyze payroll data, making recommendations and preparing related reports.

Prepare correspondence of a technical nature pertaining to payroll issues

Recommend or participate in the development of new procedures and policies related to payroll operations

Arrange stakeholder meetings and effectively elicit requirements

Produce professional quality work products including process flows, use cases, screen mock-ups, business requirements and functional specifications

Provide application demonstrations and trainings

Participate in all phases of the Software Development Life Cycle (SDLC)

Work with project team to ensure requirements are accurate, clear and understood

Partner with IT & Business teams and follow through with problem resolution

Handle all payroll issues for providers to prevent underpayment/overpayment

RITZ CARLTON/MARRIOTT — Doral, FL

Senior Consultant, 2014 – 2016

Organize travels from beginning to end, through booking tickets, room and accommodation.

Attend conferences to maintain familiarity with tourist trends.

Maintain relationship with key persons

Keep financial statements and documents

Handle unforeseen problems/complaints and determine eligibility for money returns.

Make requested policy & account changes when needed.

Crossed train & provided backup for other onsite properties

ALORICA — Sunrise, FL

Team Manager, 2011 – 2014

Coaching and supporting a team of agents.

Identify staff training and development needs

Meet overall monitoring/standard performance goals

Handle staff escalations

Manage scheduling/staffing needs

AMERICAN EXPRESS — Plantation, FL

Pre Outside Agency Department, 2010 - 2011

Arrange payments for overdue accounts

Prepare legal documents and statements

Process reimbursements when needed

Review/referrals/claims process

PRECISION RESPONSE CORPORATION — Miami, FL

Team Manager, 2006 – 2010

Update/manage timesheets using KRONOS

Coaching & development

Overseeing the daily operations within the company

Quality Assurance Rep, 2004 – 2006

Create/Revise Evaluation Forms

Investigate recordings per site to ensure 100% recording for all representatives

Grant access and align teams by managers/orientation & on-boarding

Conduct weekly calibration calls with clients

Work with Legal team to ensure compliance procedures are implemented

Retention Consultant & Entertainment Consultant, 2001 – 2004

Retain existing customers and assisting with needs

Process credit and claims

Customize accounts

1. Driving Results:

Accountability - Holds team and myself, responsible for maintaining the highest possible performance standards and meeting agreed upon commitments even under difficult circumstances; demonstrates passion for excellence in every aspect of work; sets ambitious goals; holds myself and others accountable for meeting standards and goals; takes responsibility for outcomes of actions and decisions; achieves results even in the face of challenges and setbacks

Constructive Thinking / Decision Making - Analyzes problems systematically and logically, and is resourceful when developing and implementing solutions; analyzes all relevant issues and available data before acting, keeping overall goals in mind; generates creative ideas and solutions problems; able to think out-of-the-box; detects patterns and connections not immediately obvious to others; breaks down complex problems into discrete components; Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

2. Intellectual Capacity

Business Acumen - Understands business implications of decisions. Conducts cost-benefit analyses. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals.

Functional/Technical Skills - Has functional and technical knowledge and skills to do the job at a high level of accomplishment; demonstrates an avid interest in continuously enhancing current skills and learning new ones; applies functional or technical knowledge to process innovation and complex problem solving

3. Interpersonal

Building & Strengthening Relationships - Builds and maintains long-term relationships with others based on mutual respect and trust. Fosters cooperation and collaborative decision making among staff with diverse backgrounds and interests. Works effectively towards solutions and compromises that take the needs of all parties into account when conflicts arise; facilitates open communication among people who depend on each other to get work done; surfaces and diffuses potential sources of conflict before they escalate; demonstrates respect for others through both word and deed; negotiates solutions to conflict fairly and diplomatically.

Communicating Effectively - Articulates logical and well-founded arguments that support conclusions; matches communication style to the message and audience; actively solicits opinions from others. Routinely provides others with the information they need to do their jobs; expresses ideas clearly, succinctly and logically; responds constructively to issues and concerns raised by others; informs others about pertinent issues in a timely manner; seeks input from others when developing solutions to complex problems.

Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

4. Leading Change

Service Orientation & Customer Focus - Sets and maintains high standards for service internal and external customers and other departments; incorporates needs and concerns of diverse constituencies into decision-making; assesses and often anticipates customer's needs; holds self and others accountable for meeting or exceeding customer needs and expectations; takes customer needs and interests into account when making decisions; seizes opportunities for improving customer satisfaction.

5. Leading People

Ethics, Values, Integrity & Trust - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches; is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain

Leading and Developing Others - Attracts and selects strong people; provides motivating guidance, coaching and constructive feedback; conveys passion appropriately, inspiring commitment; engages and develops the people who can meet the Company's needs by providing them with meaningful opportunities; models the behavior being asked of others.

Education & Certifications

FLORIDA MEMORIAL — Miami, FL

Bachelors of Finance, 2006 – 48 Credits short

ST. CROIX EDUCATIONAL COMPLEX HIGH SCHOOL — USVI

Diploma, 1997

CERTIFICATIONS:

AAA Five Diamond Award Certified

Ritz Carlton Gold Standard Certified

Atlantis Paradise Island Certified Service Ambassador

Of Note

Computer Skills:

ORACLE, KRONOS, GDS, PURE, IEX, Avaya, TCS, CentreVu CRM, Adobe

MS Office (Word, Excel, Powerpoint, Access, Visio Outlook)

Core Knowledge:

Collections of debt, customer relations, contract negotiations, team training & mentoring, regulatory compliance issue

References

Available upon request

Contact this candidate