CURRICULUM VITAE:

PERSONAL DETAILS

Surname: Mzenze

Names: Aqhamile Patuxolo Lubabalo

Identity number: 930**********

Date of birth: 1993.04.17

Nationality: South African

Gender: Male

Home language: IsiXhosa

Other languages: English, Afrikaans, and IsiZulu

Telephone numbers : 084-***-**** / 076-*******

Email address: adqdze@r.postjobfree.com

Drivers license: Code 08

Professional Driving Permit (PDP)

Home address: 150 Cerise

Stone Gate Estate

Monavoni Ext 14

Centurion

Pretoria

0157

EDUCATIONAL QUALIFICATIONS

SECONDARY EDUCATION:

Institution: Port Shepstone High School

Highest standard passed: National Senior Certificate Year passed: 2011

Subjects: Mathematics

English 1

st

Language

Afrikaans 2

nd

Language

Physical Science

Accounting

Geography

TERTIARY EDUCATION:

Institution: Digify PRO Campus Edition

Year: 2021

Qualification: Digital Marketing Certificate

Institution: Boston Media House (Sandton Campus)

Year: 2017

Qualification: Diploma in Media Practice (NOT COMPLETED) Modules passed: Marketing 1

Video 1

Radio 1

Public Relations 1

Communication Research 1

Microsoft Word 1

Microsoft Windows 1

Microsoft Excel 1

PowerPoint 1

Media skills 3

Academic Literacy 2

WORK EXPERIENCE

PREVIOUS APPOINTMENTS

1. Position: Sales Assistant

Company: Ferrari Store (O. R. Tambo International Airport) Year: 2020 to March 2021

Reason for Leaving Store Closed

Duties

Compile working rooster and send it to the Head Office

Open and close the shop.

Work as a till operator: post float on till, do refunds, exchange and cash-up for the day.

Enter daily sales in the log sheet and send it to the Head Office.

Compile end of the day banking sheet and statements, file and keep them in the safe.

Do banking and compile banking spreadsheet for all transactions performed.

Administer filing of banking sheet statements.

Do daily correspondence with the Head Office by emails and telephone.

Ensure that my department is well organized and make sure the stock is tagged and priced correctly.

Do staff zoning and running staff shift.

Acknowledge customers as soon as they enter the shop.

Listen and respond to customers’ needs and concerns.

Provide information about products that are available at Ferrari.

Help customers to locate items they need to purchase.

Advise them on current trends of the products.

Advise them to purchase current and reliable products.

Give customers service information including products and membership details.

Identify, investigate and deal with customer queries and complaints according to store policy.

Maintain customer hold area by keeping the area organized.

Inform customers of repair options and return policy in case of damage to goods bought, and complete repair process.

Other Duties (Administrative)

Provide administrative support in order to ensure effective and efficient office operations.

Answer phones, direct calls and respond to inquiries.

Record messages accurately.

Make appointments.

Record, date stamp and distribute all incoming mail.

Processing outgoing mail.

Compile and maintain an up to date telephone directory of numbers and addresses.

File all correspondence.

Update the bulletin board by posting and removal of out-dated materials.

Ensure the Administrative Offices, Reception Area and Boardroom are kept clean and organised.

2. Position: Sales Representative

Company: Adidas Homecourt (Sandton City)

Year: 2017 to 2019

Duties

Open and close shop.

Work as a till operator: post float on till, do refunds and exchange.

Compile end of day banking sheet and statements.

Do banking and compile banking spreadsheet for all transactions performed.

Administer filing of banking sheet statements.

Receive and post stock.

Do staff zoning and capable of running a shift.

Acknowledge customers as soon as they enter the shop.

Listen and respond to customers’ needs and concerns.

Provide information about products that are available at Adidas

(running/training/sports gear and equipment).

Help customers to locate items they need to purchase.

Advise them on current trends of the products.

Advise them to purchase current and reliable products.

Give customers service information including products and membership details.

Identify, investigate and deal with customer queries and complaints according to store policy.

Maintain customer hold area by keeping the area organized.

Inform customers of repair options and return policy in case of damage to goods bought, and complete repair process.

3. Position held: Customer Advisor

Company: Musica (Sandton)

Year: 2016 - 2017

Duties

Listen and respond to customers’ needs and concerns.

Provide information about products that are available at Musica.

Help customers to locate items they need to purchase.

Advise them to purchase current and reliable products.

Give customers service information including products and membership details.

Identify, investigate and deal with customer issues accordingly. 4. Company: Loudfire (Sandton)

Year: 2013

Position held : Waiter and Bartender

5. Company: Melting Moments (Margate)

Year: 2007-2010

Position held : Waiter

SKILLS AND ABILITIES

Communication skills (verbal and written)

Interpersonal skills

Customer service skills

Organizational skills

Planning skills

Listening skills

Patient and polite

Problem solving skills

Computer skills (MS Word, Email, Power point, and Excel REFERENCES

Mr. Mzwakhe J. Shongwe: Manager (Ferrari Store)

Telephone Number: 011-*******

Cell Number: 083-*******

Email address: adqdze@r.postjobfree.com

Ms. Zanele Zungu: Assistant Manager (Adidas Homecourt, Sandton) Telephone Number: 011-*******

Cell Number: 084-***-****

Email Address: adqdze@r.postjobfree.com

Mr. Leonard L. Mabusela: Assistant Manager (Musica Sandton) Telephone Number: 011-***-****

Cell Number: 073-***-****

Email Address: adqdze@r.postjobfree.com

Contact this candidate