Elizabeth Catherine Delmore
Columbus, Ohio 43232
***********@******.***
Objectives
To find a position that I can show that I will be an asset to and to help me grow within the company.
Education
Portsmouth High School 09/1078 to 06/1982
Columbus State Community College 09/1997 to 6/1998
Certificate in Computer Office Assistant
Technology Education 09/2005 to 6/2007
Associates Degree in Medical Assisting
Employment
JCPenney Logististics 08/08/2016 to Present
Phone: 1-888-***-****
Email/Support-main focus email, help desk when need, worked in warehouse from beginning of September to md October until needed back in call center
Gap, Inc 10/2012 to 8/2016
Phone: 1-800-***-****
Fraud/Support-verified customer with customer bank, cancel suspect fraud orders and replace once verified
Teleperformace USA 10/2009 to 10/2012
Phone 614-***-****
Worked on American Express Project, inbound calls from customers regarding cards. Educated customer on the different types of cards and the benefits of the AmericanExpress
Education
Portsmouth High School-Diploma
September 1978 to June !982
Columbus State Community College-Computer Office Assisting
September 1997 to June 1998
Technology Education College-Associate Degree in Medical Assisting
September 2005 to June 2007
Skils
Vital Signs, Phlebotomy, Medical Terminology, Anatomy and Physiology, Live Chat, Email, Back line working and closing cases that needed to be researched, customer service overflow, Microsoft Office
References
Tracy Harold 614-***-****
Carey Borul 614-***-****
Dale Gilliam Saunders 386-***-****