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Customer Service Data Entry

Location:
Phoenix, AZ
Posted:
March 03, 2022

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Resume:

Amairani Machorro

**** * **** **

Phoenix, Az ***08

602-***-****

adqdy9@r.postjobfree.com

Profile

Committed and hard working individual, seeking to put my communication skills to better use by providing expectational customer service. I maintain a high level of professionalism to ensure customer satisfaction and bring more activity into the industry.

Experience

January 2015- May 2016

Protege college of banking, 1900 w Thomas Rd, Phoenix Az, 85015- Receptionist

●Computer management (Microsoft office)

●Speaking of in public

●Making appointment

●Memorizing all of different aspects in order to help customers in there needs

October 2015- July 2016

Boost Mobile, 3332 W McDowell Rd,Phoenix Az, 85009- Customer service representatives

●Handling phone calls, giving detailed, personalized, friendly & polite service to ensure customers satisfaction

●Received source data such as customer names, address, phone number, special conditions and enter data into various customer service software

●Complete paperwork for customers

●Interact with customers personally and help them in there needs to provide excellent service

●Preformed paid service for customers

October 2016- December 2016

Victoria Secret, Arizona Mills Tempe, Az- sales representative

●Helping customers personally in there needs

●Cashier

●Organizing warehouse

September 2019- April 2020

Logisticare Medical Transportation, 4832 E McDowell Rd, Phoenix, AZ 85008 -customers service representatives

● Handle 100+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customers satisfaction

● Memorizing all company contracted insurances and services to be able to answer all customers questions quickly and efficiently

●Receive source data such as customer names, date of birth, addresses, phone numbers, special conditions, and enter data into various customer service software

●Trained 3+ new employees in customer service script recitation, insurance policies, and data entry practices

September 2021- 2022

Chapman Volkswagen, 3700 N 89th st, Scottsdale -receptionist

●Serve visitors by greeting, welcoming and directing them appropriately

●Notifying company personnel of visitor arrival

●Answering and forwarding phone calls

●Keeping reception area tidy

Education

August 2012- May 2016

Metro Tech High School, 1900 W Thomas Rd, 85015- high school diploma

Skills

●Bilingual (speak and write)

●Communication

●Leadership

●Responsibility

●Problem solving

●Management skills

●Type 50 wpm



Contact this candidate