Jacklynn Parkhill
Customer service
North Tonawanda, NY 14120
**************@***.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Bank of America - Elma, NY
August 2021 to Present
Phone center, billing
Customer service
GEICO - Getzville, NY
October 2012 to Present
Data entry
Phone service process requests from mortgage companies through online portal Teller (Office and Administrative Support)
Citizens Bank
August 2011 to September 2012
Deposit/cash checks
Order money for the bank
Service customer accounts
Proof Operator
M&T Bank - Amherst, NY
January 2010 to June 2011
Data encoder
Caregiver
Summit Autism day care - Clarence Center, NY
April 2010 to May 2010
Work with adults with developmental disabilities in day care setting Caretaker
River shore Inc
February 2009 to March 2009
Work with adults with developmental disabilities in a daycare setting Collector
HSBC Bank - Buffalo, NY
October 2008 to December 2008
Phone collections
Teller (Office and Administrative Support)
First Niagara Bank - Ransomville, NY
July 2000 to September 2008
Deposit cash checks
Balance and add money to ATM head teller keyholder Teller (Office and Administrative Support)
M&T Bank
July 1998 to July 2000
Teller
Process cash and deposits
Assistant manager
Payless Shoesource, Inc
September 1995 to July 1998
Process inventory
Balance cash drawers daily
Hiring
Education
College in Medical Billing & Coding
Bryant & Stratton College-Online - Buffalo, NY
June 2021 to Present
High school or equivalent
North Tonawanda High School, High School in General 1983
Skills
• CSR
• Call Center
• Customer Service
• Customer Support
• Medical terminology
• Medical terminology (Less than 1 year)