Manager

Jennifer Gitthens

Gardnerville, NV

**********@*****.***

775-***-****

Authorized to work in the US for any employer

Work Experience

Retail Branch Supervisor

Ahern Rentals - Gardnerville, NV

January 2012 to Present

1. Routinely monitors scheduling and payroll to ensure compliance with our wage and hour rules and with all relevant federal, state and local requirements. 2. Monitors controllable expenses to optimize profitability. 3. Maintains store conditions in accordance with our high standards of cleanliness and mandatory merchandising principles.

4. Ensures high levels of customer satisfaction by consistently emphasizing and requiring excellent service.

5. Provides adequate training and development of entire floor staff. 6. Accurate use and maintenance of the Point of Sale (POS) system 7. Assist in verifying order deliveries for accuracy 8. Opening and closing duties

9. Daily activities, maintenance, and customer information for any reported issues and/or complaints 10. Custom orders for clients in both private and business settings Education

B.A in Liberal Arts & Sciences

Sonoma State University - Rohnert Park, CA

August 2004 to May 2007

Skills

• Event Planning

• Marketing

• Customer relationship management

• Salesforce

• Business Development

• Management

• Customer service

• Project management

• Supervising experience

• Leadership

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