Customer Service Team Captain

Laney LeCompte 504-***-****

*****.********@*****.*** Harahan, LA 70123

Goal-oriented, coachable, and results-driven sales professional with effective time management skills as evidenced by successfully managing the demands of expanding a new satellite market passionately seeking contribution to a high energy sales team.

Experience

Apex Systems New Orleans, LA

Technical Recruiter / Account Manager August 2020- February 2022

Broke 2 new Fortune 500 accounts in a satellite market by confidently negotiating terms of our Master Service Agreement to provide solutions based services under a new cooperative and engaging partnership.

Coordinate creative winning Bid Proposal Responses, and communicate with team members in a fast paced environment to prioritize best fit solutions to clients pain points across southeast region on short deadlines .

Persistently cold call 100+ clients a day to establish, develop, nourish, and maintain new and existing client relationships, and collaborate with management to grow network and market sales in a competitive territory.

oInvited for promotion to B2B outside sales in first month with company and successfully excelled through a three month formal training program.

oPlaced second in recent region wide competition for new Account Managers with highest meeting numbers throughout the quarter.

Orthopedic and Sports Therapy Kenner, LA

Physical Therapy Technician September 2018- July 2020

Manage needs for 70+ patients a day by effectively communicating with Physical Therapists and executing the desired rehabilitation program – focus on customer service and achieving superior patient outcomes.

Facilitated patient mobility assistance, manual ultrasound therapy work, and patient arrangement on treatment machines such as electrical stimulation and traction.

Proficient in post op treatment for spinal fusions, joint replacements, muscle/tendon tears and strains, broken bones, and maintenance treatments for diseases causing deterioration of muscles, nerves, and bones.

Kendra Scott Lakeside Metairie, LA

Sales Associate August 2018-December 2018

Marketed inventory on social media and promoted various specials to service new and existing clients

Key associate in helping store reach monthly and yearly sales goal

Followed procedures for maintaining security controls and balancing registers

Athletics

Southeastern Louisiana University Athletics Cheerleader

Chosen for Competition Team as a Sophomore, Junior, and Senior, and selected team captain senior year

Nationally ranked consecutive years at UCA College Cheer Nationals

Education

Southeastern Louisiana University Hammond, LA

Bachelor of Science in Kinesiology

Awards/Honors

Southeastern Presidents List

Southeastern Honor Roll

Skills

Microsoft Office (Excel, Word, PowerPoint, Outlook), Teams, Sales, Leadership, Organization, Time Management, Verbal and Written Communication, Customer Service, CPR and First Aid, Relationship Building

Contact this candidate