John Mikulis
****A Curé Legault,LaSalle,Québec H8R 2V9 TEL.: 438-***-**** ***********@*****.***
SKILLS SUMMARY
Fluently Bilingual;
Excellent interpersonal skills; communication skills;
Strong organization and time management skills;
Attention to detail; proven multitasking abilities; autonomous;
Punctual, reliable and dedicated; team player.
PROFESSIONAL EXPERIENCE
Amazon Montréal, PQ.
Delivery Services November 2021 - February 2022
135 Stops & 250 Parcels per day
Serviced Greater Montreal, South shore
Personalized customer service
Assisted in training new drivers
F.R.S. Roadside Assistance Montréal, PQ.
Driver December 2020 – February 2021
Responded to members for emergency roadside assistance
On-Call 24/7
Aqua Zone Montréal, PQ.
Irrigation Technician July 2021 – November 2021
Verified proper installations of irrigation systems for residential and commercial clients
Identified any issues and reported said issues to management for further investigation
Green City Montréal, PQ.
Medical Courier August 2019 – August 2020
Documented pick-ups, deliveries and submitted daily reports
Discrepancies were brought to the attention of management
Shibata Realtors Montréal, PQ.
Property Management Assistant August 2005 – August 2020
Conducted apartment tours for potential tenants; responded to questions
Inspected properties regularly to identify deficiencies and repairs
Handled complaints from tenants and relayed information to management
Scheduled monthly, quarterly, semi-annual maintenance calls
Milgram Company Montréal, PQ.
Customer Service Representative February 1992 – November 2005
Delivered services and support to individual customers; drove new business opportunities focused on customer retention and expansion
Upheld strict quality control policies and procedures during interactions with customers
Consulted with customers; offered best practice methods; anticipated and resolved client service and billing issues
Trained new employees with respect to policies, procedures in order to maximize team performance
ACADEMIC EDUCATION
Westmount High School Montréal, PQ.
High School Graduating Diploma
Dawson College Montréal, PQ.
Community Recreation Leadership Training – completed first year