John Mikulis

****A Curé Legault,LaSalle,Québec H8R 2V9 TEL.: 438-***-**** adqdv1@r.postjobfree.com

SKILLS SUMMARY

Fluently Bilingual;

Excellent interpersonal skills; communication skills;

Strong organization and time management skills;

Attention to detail; proven multitasking abilities; autonomous;

Punctual, reliable and dedicated; team player.

PROFESSIONAL EXPERIENCE

Amazon Montréal, PQ.

Delivery Services November 2021 - February 2022

135 Stops & 250 Parcels per day

Serviced Greater Montreal, South shore

Personalized customer service

Assisted in training new drivers

F.R.S. Roadside Assistance Montréal, PQ.

Driver December 2020 – February 2021

Responded to members for emergency roadside assistance

On-Call 24/7

Aqua Zone Montréal, PQ.

Irrigation Technician July 2021 – November 2021

Verified proper installations of irrigation systems for residential and commercial clients

Identified any issues and reported said issues to management for further investigation

Green City Montréal, PQ.

Medical Courier August 2019 – August 2020

Documented pick-ups, deliveries and submitted daily reports

Discrepancies were brought to the attention of management

Shibata Realtors Montréal, PQ.

Property Management Assistant August 2005 – August 2020

Conducted apartment tours for potential tenants; responded to questions

Inspected properties regularly to identify deficiencies and repairs

Handled complaints from tenants and relayed information to management

Scheduled monthly, quarterly, semi-annual maintenance calls

Milgram Company Montréal, PQ.

Customer Service Representative February 1992 – November 2005

Delivered services and support to individual customers; drove new business opportunities focused on customer retention and expansion

Upheld strict quality control policies and procedures during interactions with customers

Consulted with customers; offered best practice methods; anticipated and resolved client service and billing issues

Trained new employees with respect to policies, procedures in order to maximize team performance

ACADEMIC EDUCATION

Westmount High School Montréal, PQ.

High School Graduating Diploma

Dawson College Montréal, PQ.

Community Recreation Leadership Training – completed first year

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