Document Control Compliance Administrator

ANGELA

LYNDON

*** **** ** 336-***-**** **********@*****.***

Summary

Dedicated individual focused on maintaining company policies, procedures, and time management. Well- organized and detail oriented with key experience in a fast paced environment. Knowledgeable about overseeing agreements, enforcing policies and optimizing procedures for dynamic requirements. Focused on maintaining consistency, quality and compliance in all areas. Organized and motivated employee eager to apply time management and organizational skills in various environments Skills

Controls evaluations Risk management strategies, Marketing understanding Compliance reviews Reporting requirements, Project coordination Interviewing techniques Background review Employer compliance Data entry, Student and faculty communication, Safe learning environment Individualized instruction Classroom restocking Small group instruction, Lesson plan implementation Grading homework and tests, Classroom support Standardized testing, Maintaining safe environments, Excel experienced, One-on-one and small group instruction Behavior modeling, Early childhood, education, Stress management, Setting up activities, Tutoring students, Training and coaching, Report writing, Event coordination, Customer relations,Workforce, Management,Expense reporting, File and data retrieval systems, Invoicing and billing, Banking operations, Conflict resolution,Meticulous and Organized, Organization and Efficiency, Multi-line telephone Skills, Record- keeping and Bookkeeping, Business operations understanding, Office equipment Operations, Multitasking and prioritization, Document control, Professional and polished presentation, Correspondence management, Critical thinking

Educat ion

Bachelor of Science: Elementary Education Ashford University Clinton, OH 05/2010 Associate of Arts: Education Davidson County Community College Thomasville, NC 05/2008 Employment

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SOUTHEAST CONNECTIONS LLC, GREENSBORO NC — COMPLIANCE ADMINISTRATOR Greensboro, NC 01/2021 - 01/2022

● Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.

● Established working relationships with regulatory agencies.

● Carefully maintained and circulated filing documents and records to department heads.

● Documented collections amounts and status and maintained information in organizational databases.

● Schedule pre employment drug screening

● Reviewed and processed pre employee documentation

● Analyzed Motor Vehicle Records via Samba

● Input and analyze pre employment documentation via ApplicantStack

● Input and analyze applicable CDL personal via Clearing House SOUTHEAST CONNECTIONS LLC, RANDLEMAN NC — SAFETY COORDINATOR Randleman, NC 08/2020 - 01/2021

● Input incidents reports via Sims

● Reviewed and processed completed pre employment documentation via Applicant Stack

● Organized database for North Carolina License and Med Card renewal M&L CDJR, LEXINGTON NC — OFFICE MANAGER Lexington, NC 06/2016 - 08/2020

● Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

● Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

● Managed office inventory and placed new supply orders.

● Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.

● Coordinated office activities and operations to secure efficiency and compliance with company policies.

● Elevated customer satisfaction ratings by resolving client and case issues effectively.

● Directed and oversaw office personnel activities.

● Solicited vendor quotes to determine optimal material purchase pricing.

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● Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.

● Conducted staff performance evaluations to monitor progress and recommend professional development plan.

● Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.

● Directed team of 7 administrative professionals to meet team needs in fast-paced environment.

● Discussed performance-based objectives with department managers M&L CDJR, LEXINGTON NC — RECEPTIONIST Lexington, NC 04/2014 - 06/2016

● Scheduled and confirmed appointments.

● Answered and directed incoming calls using a multi-line telephone system.

● Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

● Sorted incoming mail and directed to correct personnel each day. ●

● Managed more than 250 incoming calls per day.

● Communicated with vendors to place and receive orders, request services and deliver instructions from office management.

● Oversaw office inventory by restocking supplies and submitting purchase orders.

● Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.

● Drafted professional business communication and answered phone calls and emails.

● Greeted customers, answered general questions and directed to appropriate locations.

● Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

● Maintained professional tone at all times, including during peak rush hours.

● Handled multi-line phone system and directed calls and messages for staff

● Updated databases and spreadsheets to promote access to 4

information.

● Gathered, sorted, distributed and sent mail and packages.

● Scheduled service appointments for staff.

DAVIDSON COUNTY SCHOOLS, LEXINGTON NC — TEACHER ASSISTANT Lexington, NC 08/2001 - 08/2014

● Maintained safe, educational environment for students during learning and free play time

● Communicated regularly with parents, teachers and administrators about students' progress and needs.

● Led instruction for small groups of children.

Assembled instructional materials for children's projects and play-time.

● Promoted calm, disciplined classroom setting for successful learning.

● Graded tests, quizzes and homework and explained errors for students to correct.

● Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.

● Created colorful, attractive displays for bulletin boards and hallways.

● Implemented lesson plans for students with varying learning styles.

● Supervised test-taking within the classroom to prevent cheating among students.

● Supervised children and participated with children in activities.

● Established positive relationships with students, parents, fellow teachers and school administrators.

● Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.

● Provided one-on-one assistance and tutoring to students requiring additional help.

● Promoted student learning by providing individualized and small group support to reinforce classroom topics.

● Helped students master learning concepts through one-on-one and small group tutoring.

● Assisted teachers with lesson preparation and curriculum implementation.

● Contributed to a positive, educational setting by delivering gentle discipline and promoting student success.

● Handled clerical duties, managed classrooms and coordinated documents for teachers.

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● Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teachers.

● Prepared lesson materials and visual aids to reinforce lesson concepts.

● Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.

● Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.

● Distributed classroom materials, pencils, paper and art materials.

● Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.

● Supervised students and maintained security throughout school buildings and on field trips.

● Wiped down desks and gave students hand sanitizer to avoid germ spread.

Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.

● Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.

● Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.

● Prepared, duplicated and collated teaching materials to help students better understand learning concepts.

● Helped with tutoring basic skills and grading homework and exams.

● Conducted special assessments and tutoring sessions to support individual student needs.

● Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.

● Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.

● Assisted in development screenings to measure students' motor, language, and emotional skills.

● Attended scheduled sessions and maintained open hours for general availability.

● Helped students take advantage of other available subject matter and study resources.

● Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.

● Distributed and collected tests and homework to collate and prepare for grading.

● Arranged and led academic and study activities for students. 6

● Retained interest and maximized receptive learning by educating students utilizing instructional techniques and hands-on curriculum.

● Delivered instructor support by assisting with curriculum development, administering tests and grading papers.

● Introduced new learning techniques to improve student comprehension.

● Optimized learning plans while quantifying student progress through test administration.

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