Office Manager Front
Resume:
Seana Loftin
*********@*****.***
OBJECTIVE:
Highly self-motivated individual with a strong desire for personal and professional growth and success. Creative problem solver with excellent skills demonstrated through the performance of multiple job requirements.
EXPERIENCE:
Sanders Dental - Front Office Manager
2013 - PRESENT
●Treatment plan presentations and patient education.
●Responsible for financial arrangements and collections.
●Gathering of x rays and other pertinent documentation for preauthorization’s. Filing of claims, attaching x rays, and any other pertinent information requested.
●Successful at appealing denied claims.
●Researching and responding to emails from insurance companies regarding claims.
●Maintain and manage patient records in compliance with privacy regulations.
Solid Rock Masonry Construction - Receptionist
2009 - 2012
●Answered incoming calls, organized files, printing and mailing of invoices, and greeting clients.
The Woodlands Dental Group - Treatment Counselor
2003 - 2008
● Insurance verifications, treatment plan presentations, patient education on treatment recommended, gathering information and sending all insurance preapprovals, appeals of denied claims and treatment, collections and responsible for accounts receivable.
SKILLS
●Communications with insurance companies for preapprovals, payments and appeals
●Verifying patient’s insurance benefits daily
●Writing narratives for claims and providing appropriate documentation
●Responsible for all collections and financial arrangements
●Treatment plan presentations and scheduling treatment
●Listening and communicating with patients
●Auditing charts daily
DENTAL SOFTWARE PROGRAMS USED
QSI
Dentrix
Practice Works
Eaglesoft
Insurance Answers Plus
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