Key Accounts Manager & Business Administrator

Curriculum Vitae

of

Refiloe Millicent Mokoena

Personal Details

Surname : Mokoena

First names : Refiloe Millicent

ID number : 910**********

Nationality : South African

Cellphone No: Home : 081******* Work: 086*-***-*** Husband/Wife/Parents- Numbers : Father; 072-***-****

Residential Area : 1059 Oad Magagula Crescent, Spruitview

Email address : ***********@*****.***

Marital Status : Single

Dependents : 0

Drivers licence : Code B / 8

Mode of transport : Private Car

Smoker / non-smoker : Non-Smoker

Home language : Sesotho

Other languages : Isizulu; English

Notice Period : Immediate

Educational Background

Name of School: Alberton Christian Academy Located: Alberton

Grade completed: Grade 12 College Entrance Certificate

Year completed: 2009

Subjects: English, Afrikaans, Mathematics, Life Orientation, Religious Studies, History, Computyping

Distinctions in which subjects: None

Tertiary Qualifications

Name of Institution: Varsity College Located: Sandton

Degree / Diploma /Certificate: Diploma in Public Relations

Dates: 2011 - 2013

Subjects: Public Relations; Business Communications; Communications Studies; Media and Journalism Studies

Studied – FULL TIME

Employment History

Full Name of Company: SI Group (Pty) Ltd Located: Alrode

Industry of company: Staffing Solutions

Period of Employment: 03/10/2016 to 18/05/2018

Position or Positions Held: Sales & Marketing Assistant

Duties:

oResponded to internal communication from production department

oResponsible for updating and maintenance of sales and marketing spreadsheet, such as

Leads database

Call sheet

Quote list

Vendor list

Reseller price lists

PPE price lists

oGenerated quotes for SI EQUIP clients

oGenerated responses to RFQ’s for staffing solutions for Staff Initiatives

oAssisted with vendor, credit, and tender applications

oDealt with Postnet communications to the company

oAssisted with market research and “lead” generation

oCalled clients and prospects to schedule meetings for marketing manager

oAssisted with internal communication from General Manager to internal staff members

oAssisted with the upkeep, maintenance, and distribution of marketing material

Software used: Microsoft Office

Salary: R4,000 (gross)

Benefits: None

Reasons for leaving: Promotion

Name of Referee: Tracey-Ann Kilian

Designation: Marketing Manager (now Branch Manager)

Contact Details: landline: 021-***-**** cellphone: 078-***-****

Email: ******@*******.**.**

Full Name of Company: SI EQUIP, a division of SI Logistical Services Located: Alrode

Industry of company: Clothing & Textile

Period of Employment: 21/05/2018 to current

Position or Positions Held: Jnr Key Accounts Manager; Key Accounts Manager

Duties:

oMaintaining communication with clients by responding to their emails

oLiaising between clients and internal teams concerning queries, comments, and requests

oResolving key client issues and complaints with Operations Manager and Factory Manager

oScheduling and attending production meetings to plan timelines and delivery dates

oMeeting all clients needs and deliverables according to proposed timelines.

oGenerating quotations and invoices for clients

oProcessing orders according to clients’ needs and requirements

oStepping in to assist with packing orders when necessary

oDelivering orders with drivers to make contact with clients post production

Software used: Pastel; SAGE Evolution; Microsoft Office

Salary: R9,000 Gross

Benefits: None

Reasons for leaving: Growth

Name of Referee: Gerhard Marais

Designation: Chief of Operations

Contact Details: landline: cellphone: 083-***-****

Email: *.*******@****.**.**

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