Contact Details
Julio Campos
Austin, Texas
Cel : 512-***-****
Home : 512-***-****
Email : adqdlq@r.postjobfree.com
Profile
Dedicated manager with a strong work ethic. Bringing a solid track record of managing and motivating staff members and providing exceptional customer service to ensure smooth operations and maximize customer base. Skills
Over 22 years of customer service and management experience.
Strong interpersonal skills, both independent and collaborative.
Well versed in social etiquette, having served diplomats, celebrities and corporate leaders.
Organized, with the ability to get the job done.
Qualified to give counseling, training, and coaching to new employees to ensure efficiency and professionalism throughout the business.
Trained and motivated staff for daily sales goals.
Ensured customers leave our business happy, ready to come back and recommend us.
Promoted and sold special events for large groups. General Manager
Solomon’s Landing Restaurant, Cabo San Lucas 2012 - 2016 www.SolomonsLandingCabo.com
Successfully supervised day to day operations of all venues.
Coordinated and organized special events.
Ensured the highest standards of food and beverage service.
Coordinated between the back-end and front of the house for upscale service
Dealt with and resolved customer complaints.
Advised customers on wine selection.
Work Experience
Restaurant Manager
Bar Esquina, Cabo San Lucas 2017- 2022
www.BahiaCabo.com
Insured we delivered superior food and beverage service maximizing customer satisfaction.
Responded efficiently and accurately to restaurant customer complaints.
Maintained restaurant’s revenue, profitability, and quality goals as well as efficient restaurant operation and high production. Languages
English
Spanish
Julio Campos
2613 Azalea
Jacarandas, Cabo San Lucas
Baja California Sur
Cel : (624-***-****
Home : (624-***-****
Email : adqdlq@r.postjobfree.com
Food and Beverages Manager
Country Club and Beach Resort, Cabo San Lucas 2006-2009 www.LosCabosGolfResort.com
Promoted to food and beverage supervisor after showing excellence as manager position.
Supervised all aspects of in-house banquet planning and special events, booking and payment for up to 600 guests.
Prepared for and executed new menus for bar and restaurant.
Supported all kitchen operations when chef was absent. Restaurant Manager
Sheraton Hacienda Del Mar 2000 - 2003
www.SheratonHaciendaDelMar.com
Created an up sales program and awards plan along with the human resources department to motivate employees and increase productivity levels.
Made sure we delivered quality dishes, cocktails and drinks to tables as well as delivered customer satisfaction
Liaising with the Head Chef to create and develop daily specials. Academic
2016
Cabo San Lucas
World Wide Sommeliers Association
Courses
“Cost control of Food and Beverages” Power People
“Certified in Business Leadership Based in Neuroscience
“Finances for Chefs y Managers”
“Detonating Work Teams Potential to their Maximum” References
Available on request.
Operations Manager
Cabo’s Elite Getaways, Cabo San Lucas 2004 - 2006
Managed all aspects of assigned properties.
Inspected and arranged maintenance to meet standards.
Oversaw property personnel and evaluated performances, making sure we comply with the owner's regulations.
Hired and train new staff, set work schedules.
Operations manager
El Discovery/Private yacht for El Dorado Beach Club 2009-2011 www.EldoradoBeachClub.com
Managed food and beverages for private trips for club members and prospects.
Recruited, trained and appraised talented personnel.
Established schedules and organized crew for trips.
Reported to boat capitan service and stock of F&B for scheduled trips