Maricelis Lozada

Medical Assistant

Philadelphia, PA 19120

adqdhp@r.postjobfree.com

+1-267-***-****

To be affiliated with a progressive organization that offers opportunities for professional growth and advancement in the medical field. Experience in IOP and OP drug and alcohol. Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Casa de Consejeria y Salud Integral - Philadelphia, PA June 2017 to Present

Welcome visitors in person and telephone

Schedule and reschedule appointments

Provide random drug screen

Maintain a clean and safe reception area

Conflict resolution

Wellness Ambassador

Rite Aid - Philadelphia, PA

May 2015 to August 2017

Customer service

Cashier

Assist pharmacist with vaccines

Sign up customers for wellness and plenti

Medical Assistant

General Practice Associates - Philadelphia, PA

May 2014 to October 2014

Responsibilities

Checked in/out patients. Drew blood, checked vital signs. Prepared rooms for exams. Assist the doctor with exams and treatments. Answered calls scheduled appointments. Medical Assistant

Delaware CommunityHealth - Philadelphia, PA

October 2011 to September 2013

Responsibilities

Take medical history on patients. Telephone triage and message taking. Check vital signs document in patients electronic health record, and prepare patients to see the provider. Draw blood as requested. Assist the doctor with exams and treatments.

Medical Assistant Extern

Episcopal Hospital - Philadelphia, PA

August 2011 to October 2011

Checks patients in, takes vital signs, place them in rooms, help the doctors with exams, translate Spanish. Injections (depo-shot, flu shot), performed lab duties (draw blood), urine specimen collection Supervisor

Ross Stores - Philadelphia, PA

May 2006 to January 2010

Responsible for open and close of store, staffing, and training sales associates for customer service

• Lead and guide the work of cashiers; answer questions and resolve problems.

• Answer telephone and file cashiering documents and maintain electronic files necessary to generate daily reports.

• Assist individuals in the accurate application of their transactions, and when necessary, research records on electronic and other available files to provided information regarding financial status.

• Verified on a daily basis cashier cash transfer with reg.

• Prepare cash receipts for bank deposit; prepare daily cash reports and balance drawer; reconcile cash, check and credit card receipts daily, and investigate and resolve any out-of-balance problems. Appointment Scheduler

MetLife Financial Services - Marlton, NJ

April 2005 to May 2006

Answer telephone and made cold calls (average of 75 calls per day) in a fast paced environment.

• Set up and verified appointments with clients to discuss policies and potential enrollment for over 50 representatives.

• Maintain and filed confidential appointment documentation which included personal contact, financial, and work related information.

• Performed administrative office functions (copying, faxing, and filing)

• Retrieve messages and return calls and inquiries Assistant Manager

Perfumania - Philadelphia, PA

September 2001 to September 2005

Staffed and trained sales associates in perfume retail service.

• Responsible for all financial transactions and returns.

• Responsible for the day to day management of a staff, dealing with all HR issues and resolving any staff conflicts that arose.

• Responsible for the opening and closing the store on a day-to-day basis.

• Provided direction for the staff, completing performance assessments, providing constructive feedback and resolving tensions.

• Created window displays on a monthly basis to promote new merchandise.

• Responsible for the reconciliation of sales transactions, balancing and lodging of day's finances. Education

Medical Assistant Graduate

Lincoln Technical Institute - Northeast Philadelphia Campus - Philadelphia, PA October 2011

Thomas Edison High School - Philadelphia, PA

June 2000

Skills

• Bilingual experience with EMR. Great customer service skills.

• Front desk

• Vital Signs

• Experience Administering Injections

• Medical Records

• Laboratory Experience

• Patient Care

• Triage

• Phlebotomy

• Medical Office Experience

• Epic

• Medication Administration

• Medical Imaging

• Employee Orientation

• Spanish

• English

Languages

• Bilingual - Fluent

Assessments

Medical receptionist skills — Completed

January 2022

Managing physician schedules and maintaining accurate patient records Full results: Completed

Attention to detail — Completed

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Medical terminology — Familiar

January 2022

Understanding and using medical terminology

Full results: Familiar

Customer focus & orientation — Completed

January 2022

Responding to customer situations with sensitivity Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Microsoft Word & Internet Explorer

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