Kirkwood Community Customer Service
Resume:
LH
OBJECTIVE
To bring my years of expertise in the communications, customer service and marketing industries to a company that delivers exceptional service with integrity and character.
SKILLS
I am an excellent communicator, public speaker, and motivational leader. I have an infectious, joyful personality that puts people at ease and opens many doors in networking, conflict management and employee relations.
My creativity is one of my strong suits whether it be in design, project management or communication.
LINNETTE HAYDEN
SERVICE/MARKETING A PROFESSIONAL THAT PUTS SERVICE FIRST
EXPERIENCE
CUSTOMER SERVICE PROFESSIONAL – LLH CONSULTING LLC - CURRENT
Owner Operator – Customer Service for two Software Companies. Web Design for Multiple Startups. Corporate Customer Service Training
MARKETING DIRECTOR • MODERN HEALTH ALTERNATIVES 2014 TO 2016
Lead a team of telemarketers setting up appointments for personal injury with our Chiropractic and Physical Therapy professionals.
Responsible for the design and implementation of all marketing including print, TV, and social media for the Chiropractic Clinics as well as the Weight Loss Clinics.
Responsible for all professional networking, Public Relations and the Education Seminar Facilitator.
TRAINER/DEVELOPER • INFOCISION MANAGEMENT CORP. 2007 – 2014
Responsible for the training and development of all new employees to the corporate headquarters location. Training included but not limited to company benefits, company core values and the training of all job responsibilities for over 30 different clients. Training included inbound and outbound telemarketing skills as well as customer service and conflict restoration.
EDUCATION
ASSOCIATES COMMUNICATION• 1976 • KIRKWOOD COMMUNITY COLLEGE
My formal education is limited – I was a foster child with limited opportunities but my background and vast work history have more than qualified me for any job requiring a formal degree.
ADDITIONAL REALTED EXPERIENCE
Corporate Trainer for NeoData Inc. 1981 - 1999
A large fulfillment house for fortune 500 companies where I was responsible for the training of all newly hired employees. Companies included but were not limited to; Kraft Foods, Meredith Publishing, Rodale Books, Guthy Renker, Gevalia Kaffe, Phillip Morris and many others.
In every position, I have had from High School on up, I have quickly moved into a leadership position. I am a motivator, a skilled communicator, and a gifted trainer/developer with excellent problem-solving skills. I work well independently as well as in a group, where I am usually chosen to lead by the group.
I owned my own business for over 15 years and closed it when I moved to Ohio to be with my family during a health crisis.
I am a published author and motivational speaker with my own ministry.
References Are Available Upon Request
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