Customer Service Representative

Ibrahim Puerta

@agape at conyac.cc

(Freelance Translation Platform)

https://conyac.cc/en/users/agape

Email: *************@*****.***

Personal statement

A Business Administration student from Venezuela (in my last year). 28 years old. My family comes from Trinidad so I know both Spanish and English. Got knowledge about the fundamentals of business strategy and communication. A enthusiastic freelancer that respects deadlines, work well under pressure, and communicate effectively.

Key skills

Effective communication

- Able to communicate fluently.

- Worked in customer service so I know how to properly reach people. Fast Learner

- Adaptable and flexible.

- Ready to learn new things that help me improve in any kind of work.

- Follows instructions.

Problems Solver

- Analysis capability.

- Creative.

Others

- Good reader.

- Good at PC. Great with MS package. I’ve done courses about a lot of PC softwares and Ipm willing to learn how to work with any software needed.

- Responsible and punctual.

Employment History

Conyac translator

(Since early 2016)

Worked in English-Spanish and Spanish-English language pairs. Mostly translating and creating phrases.

Customer Service

Customer Service Representative at YaYa Creations, Inc. (www.eFavormart.com – www.TableclothsFactory.com) for 2 years – from March 25th 2019 until May 8th 2021. Also worked at a few places in my country in customer service. Hobbies & Interests

I like to read mostly classic literature. Good at cooking. Love pets, got 2 dogs and a cat. Lately I’ve been into translating for anything: work, friends, helping people in subtitling, etc. I spend almost all my free time at PC since it doesn’t only provide entertainment, it can also give me a bit of economic help.

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