Medical Clinic operator/Data Entry Clerk
Resume:
Debra May
Tallulah, LA *****
*********@*****.***
Administrative assistant with 36 years of experience in corporate and banking environment. Skilled receptionist who answered high volume of incoming calls while handling in-person inquiries from clients and co-workers, detailed-minded with a good eye for balance and organization, quickly establish rapport with customers. dependable, friendly, personable and works well with others. .
TALLULAH CHARTER SCHOOL, TALLULAH, LOUISIANA School Bus Monitor 2016-2021 Assign student roster seating, make sure students are following bus policy, secure safety by making sure no student is standing while bus is moving, no profanity, or fighting. Write incident/injury reports
MADISON PARISH RURAL HEALTH CLINIC, TALLULAH,LOUISIANA
CLINIC OPERATOR/INTAKE CLERK, 2011 - 2015
Schedule appointments and follow up appointments for five (5) providers Managed receptionist area including greeting patients while handling multi-line phone system organized patient files, faxed referrals to specialty doctors,verified private insurance, cooperated with Louisiana Medicaid and Medicare, take cash payment for office visits, dealt tactfully and effectively with difficult customers, detail-minded with a good eye for balance and organization, comprehensive knowledge and experience in group facilitation. Can establish individual and group rapport
●Strong organizational skills
●Active listening skills
●Courteous demeanor
●Telecommunication skills
Delta Bank, Tallulah, Louisiana
Teller/Vault Teller, 2005 - 2011
Initially hired as a teller extended duties included vault teller after nine months due to accuracy and skilled cash handling,
Teller duties consisted of maintaining proper cash limits, cashing checks, accepting deposits, issuing alternate monetary forms, money orders, cashier checks, wire tranfers, paying and receiving large amounts of currency/coins, opening and closing accounts, experienced in using various teller screens including Teller EDGE Platform, Horizon Software program
Vault Teller duties were ordering large amounts $350,000 of currency/coins, exchange foreign currency, reviewing Integrated Banking Service tickets, receiving from and shipping currency to Federal Reserve Bank.
●Ability to communicate effectively with customers, management and staff.
●Highly organized with attention to detail and ability to service several transactions simultaneously
●Skilled in all aspects of cash handling
●Took initiative in evaluating opportunities and in establishing relationships.
●Team player with ability to oversee all levels of banking
●Member of True Blue Reward Team for new account sales.
WORKFORCE INVESTMENT SDA- 83, Tallulah, Louisiana
Welfare 2 Work Coordinator, 1998 - 2004
Interviewed potential clients to determine which services would best address their needs, advise client of resources available to them, administer TABE test to determine education level, job placement, monitor client work attendance, tabulate wages, distribute pay checks, conduct workshop with clients on dress codes for the work place easily establish rapport with people of all ages, cultures, and beliefs. Helped prioritize work schedules and delegated assignments. Compiled reports and records for Louisiana Works Evaluated potential and active trouble spots involving staff, clients, and companies, excellent mediator, arbitrator, and facilitator, excel at organizing, coordinating, record-keeping and managing projects, Excellent interpersonal and communication skills, complementing proven creative problem solving capabilities. Managed case load of 150 clients. Received certificate for most retained clients on job placement Hosted monthly awareness program for Welfare 2 Work participants. Recognition for the most clients to complete a 2 year college degree program
Tallulah High School Tallulah, Louisiana
Diploma,
Tallulah Vo-Tech School, 1989 Tallulah, Louisiana
1999 Certificate-Ron Rosenberg *Providing Excellence Customer Service
2000 Certificate-Padgett Thompson * Handling Difficult and Demanding Customers
2001 Certificate- Ron Rosenberg *Getting to The Heart of Customer Service
REFERENCES
Col. Janie Jones Tallulah Police Department
318-***-**** Alt. 318-***-****
Oscar Hamilton, Jr President Madison Parish School Board
Tallulah, LA 71282 318-***-****
Ada H Washington, IEP Facilitator, Swanson Home for Boys
Monroe, Louisiana 71201 318-***-****
Glenda Hendon, Truancy Officer, Madison Parish School Boad
Tallulah, Louisiana 71282 318-***-**** or 318-***-****
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