Customer Service Front Desk

Sammy Nguyen ***************@*****.*** 952-***-****

*** *********** ***, ********, ** 55379

Fast learner, motivated, Hard-worker, Bilingual in English and Vietnamese, three years experience in customer service.

Education

Normandale Community College, Bloomington, MN

Associate of Arts Spring 2020

Relevant Coursework: Intro to Statistics, Principles of Chemistry 1, College Algebra, etc.

Honors: The Academy of Math and Science

Work Experience

Biology Learning Center, Normandale Community College

Front Desk Work Study January 2018 – June 2020

Greet students who enter the Biology Learning Center

Check-in students and assign them a locker.

Answer students’ questions about specific labs.

Student lab set-up: equipment set-up and demonstration, gel electrophoresis, centrifuging, inoculating, randomizing samples.

Laboratory experience: pipette work, microscopy, molar calculation, hazard training, data collection, etc.

McDonalds, Shakopee, MN

Team Member June 2017 - August 2017

Greeted customers and took their food orders.

Filled customer’s food orders.

Kept the store clean by wiping down tables, sweeping and mopping.

Additional Skills

Proficient writing, reading, and speaking Vietnamese

Basic knowledge of Adobe Photoshop

Intermediate knowledge of Microsoft Office and PowerPoint

Basic knowledge of Microsoft Excel

Teamwork Skills, Customer Service Skills.

Problem Solving, Written Communication.

Awards, Honors, and Honorary Mentions

Academy of Math and Science Scholarship

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