Control Room Csr

Location:

Kolkata, West Bengal, India

Salary:

24000

Posted:

March 04, 2022

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Resume:

PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’)

Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

RAMPURHAT, BIRBHUM, KASHTAGARA, BIRBHUM, WEST BENGAL 731216 Dear Asis Kumar Mandal,

Congratulations! With reference to your application and subsequent discussions, we are pleased to offer you an appointment with PNB MetLife India Insurance Co Ltd., (herein referred as ‘Company’ or ‘the Company’ or ‘PNB MetLife’) as per the following terms:

1 Designation Provisional Distribution Manager - 2 2 Grade G1

3 Total Fixed Pay INR 60,000 p.a. (Rupees Sixty Thousand only) inclusive of all taxable and non-taxable emoluments, allowances, and statutory contributions

4 Incentives You would be eligible to participate in the various Sales Incentive plan, as applicable, in a given financial year, by the Company in its sole discretion and in keeping with its policies

5 Date of Joining On or before 26-Mar-2022

6 Place of Work Kolkata - Kakurgachi

DATE OF JOINING AND DAYS OF EMPLOYMENT

1.1 You are required to commence your employment with the Company no later than 3/26/2022 and your appointment shall be effective from the first day that you commence your employment with the Company. Failure to report for duty by the aforesaid date will automatically make this appointment letter invalid and it will be deemed to be withdrawn, with immediate effect, without any further act or deed by the Company or any further reference to you.

1.2 Being a Part Time Employee, you are only required to work for 4 days in a month. In this regard you will be required to report for work at the base branch to which you are mapped. The said 4 days can be mutually agreed between you and your reporting manager/Company.

2. PROBATION

2.1 You shall be in probation for the initial twelve (12) months of your employment (“Probation Period”). The Company reserves its right to extend your Probationary Period for a further period of one (1) month (“Extended Probation Period”) from the date of expiry of 12 months of Probation Period without assigning any reason, should this be considered necessary by your manager. During the Probation Period or Extended Probation Period, the Company at its sole discretion may terminate/non-confirm your employment without giving any notice or reasons thereof.

Offer Cum Appointment Letter

PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

3. TRAINING AND INDUCTION

Notwithstanding anything contained herein, throughout the course of your employment (during your induction, probation and after confirmation of your employment), you are required to compulsorily, and successfully complete all the trainings specified by the Company within such time period as determined by the Company from time to time, at its sole discretion, in accordance with its processes and policies as amended from time to time to the satisfaction of the Company.

3.1 In case you fail to successfully and satisfactorily complete any or all of the training courses specified by the Company, the Company reserves the right to take appropriate disciplinary action against you which may include termination of your contract of employment. Participation in the training specified by the Company is compulsory and no employee shall have the right to reject or refuse to attend any training without providing a legitimate reason acceptable to the Company.

4. PERFORMANCE & TARGETS

At relevant times during the course of your employment, including from the time when you join the Company, a communication regarding the minimum performance level (“Goal Sheet”) required to be achieved and maintained by you during the course of your employment would be issued to you. The Company in its sole discretion reserves an absolute right to revise/update/amend and communicate your Goal Sheet at any time, by any mode(s) which it may deem fit and convenient.

4.1 At such intervals or at any time during the course of your employment the, Company would evaluate your performance against the level prescribed in your Goal Sheet as amended from time to time as per the changing business requirements. You explicitly understand and agree with the company that the Goal Sheet shall be amended/updated /changed by the Company at its sole discretion to meet its business requirements from time to time.

4.2 If you fail to successfully and satisfactorily achieve the targets as set out in your Goal Sheet at any time during the course of your confirmed employment the Company reserves the right to terminate your employment by giving one working month’s (4 days) notice or your one month’s (4 days) salary in lieu thereof. 4.3 In addition to complying with rules, sales practices and upon successful and satisfactory completion of training and/or certification prescribed by the Company, you shall be eligible to solicit life insurance business from customers. You shall not authorize any person to act on your behalf to solicit insurance business. Further, you would disclose your identity to prospective/existing customers and present your identity card to any customer, when requested. Any violation of the clause in addition to the other prescribed terms and policies of the Company would attract appropriate disciplinary proceedings.

4.4 You are expected to sign and return your Goal Sheet, separately, as an express acceptance of it. Notwithstanding anything contained herein, the Company shall be at liberty to revise the performance target, without taking separate consent from you, from time to time to keep pace with the changing business requirements. PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

5.1 For your part-time employment, you will be paid an amount of Rs.60000/-per annum as your remuneration subject to your performance, attendance and actual working days. This amount is inclusive of all taxable and non-taxable emoluments, allowances, perquisites and benefits and other statutory contributions. Your remuneration would be subject to statutory deductions/contributions as appropriate and consistent with the laws and regulations of India. 5.2 In addition to the above compensation, you may be awarded incentives/bonus, as applicable, in a given financial year by the Company, in its sole discretion and in keeping with its policies as amended from time to time. The Company reserves the right to adjust or recover any such incentives/bonus against any dues payable by you to the Company.

5.3 It is agreed and understood by you that notwithstanding the nomenclature of your appointment as Provisional Distribution Manager - 2, you would not claim parity with other employees of the Company and further you recognize the uniqueness of your relationship with PNB MetLife i.e. you are a PART TIME EMPLOYEE. 5.4 The break-up of your compensation package is enclosed along with this Letter as Annexure A. 6. STATUTORY BENEFITS

6.1 As a PART TIME EMPLOYEE who would work for the Company for 4 days in a month, you will be provided with all statutory benefits which may be applicable and for which you are eligible including the Provident Fund and ESI with Company’s contribution being computed in accordance with the applicable law. You will be eligible to receive benefits under the Payment of Gratuity Act, 1972. You will make appropriate disclosures to the company in writing with respect to your subscription to applicable social security laws to assist PNB MetLife in ensuring the proper compliance and to avoid any conflict of interests as per the process and policies of PNB MetLife from time to time. 7. ATTENDANCE & PAYMENT OF SALARY:

7.1 As an Provisional Distribution Manager - 2, you would be required to attend base branch to which you are mapped for 4 days in a month, which have been mutually agreed between you and the Company. You will regularize your attendance for your actual working days subject to maximum of 4 days in a month through the HR systems/tools or such other modalities as prescribed by the Company with due approval from your reporting manager/Company and your actual working days will be reckoned basis your relevant/approved attendance records with the Company for the payment of your monthly fixed salary.

7.2 During the remaining period of month, when you are not employed by the Company, you may continue to pursue your business/profession or avocation on such days subject to the condition that you will not be employed to sell life insurance products of any of the Company’s competitors or engage in the same or similar line of business which directly or indirectly competes with the business of the Company. The Company clarifies that the present appointment letter has been issued to you based on your representation that you are not prohibited or restricted by any agreement or arrangement or understanding with any third party including but not limited to a company, partnership firm, an individual or any other person, from associating or being employed with the Company on a Part Time basis.

8. TRANSFER

8.1 Your employment can be transferred by the Company in such capacity or to such department as the Company may determine, from time to time, anywhere in India or abroad, as per the business needs of the Company. Such transfers will not automatically create any rights to a revision in your salary or result in any modification to the other terms and conditions of your employment.

PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

9.1 The Company considers the protection of its confidential information and proprietary materials to be very important. All work or materials developed by you during the course of your employment with the Company will remain the sole and exclusive property of the Company. Any unauthorized disclosure of confidential or proprietary materials of the Company would attract appropriate action from the Company including and not limited to termination of your employment and legal prosecution as necessary. You shall not disclose or divulge or cause to be disclosed or divulged confidential information even when you are no longer in the employment of the Company. 10. RESIGNATION

10.1 You may resign from the employment of the Company by providing one working month’s (4 days) notice or one month’s (4 days) salary in lieu thereof (computed based on the basis of your basic salary as on the month of your resignation). The Company may, at its absolute discretion, waive the above-mentioned notice period that is required to be given/served by you, as per the exit policy of the Company. You are fully aware and agree with the Company irrevocably that your failure to serve the notice period, either on your resignation or on termination of your employment by the Company may result in the recovery of the pay in lieu of notice from your full and final settlement.

11. TERMINATION

11.1 You agree with the Company that either you or the Company at any time during the subsistence of this contract of employment could terminate this contract of employment without any reason whatsoever by providing the other party with one working month’s (4 days) notice or your one-month’s (4 days) salary in lieu thereof. 11.2 You are aware and you agree with the Company that the Company reserves the right to terminate your employment without any notice or salary in lieu thereof for reasons including but not limited to misconduct, negligence of duty, disloyalty, dishonesty, insubordination, misrepresentation, indiscipline, disobedience, acts of fraud, breach of your obligations under the Non-Disclosure Agreement or this agreement, irregular attendance, inefficiency, poor performance, redundancy of job, violating your obligation to not to work for competitors while being on the rolls of the Company or committing any act, as determined by the Company, detrimental to the interests of the Company.

11.3 You are aware and agree with the Company irrevocably that your service could be terminated by the Company or you will be put on loss of pay or with both if you fail to work on your working days or fail to discharge your official duties or fail to attend and succeed in the trainings or fail to submit your post joining kit and complete the formalities thereof or fail to submit and complete the mandatory documentation or fail to mark your attendance or fail to regularize your attendance within the timeframe decided by the Company and communicated to you from time to time. You are fully aware and agree with the Company irrevocably that in case the particulars mentioned in your application/CV/joining kit at any point of time are found to be false, incorrect, incomplete, suppressed or unsatisfactory, your services would be terminated without any pay in lieu of notice. 11.4 You are fully aware that and agree with the Company irrevocably that you are hired for selling the insurance products of the Company and supervisory/managerial activities associated to it and your failure to meet the targets

(including the persistency parameters) assigned by the Company to you from time to time may lead to your separation from the Company in accordance with its processes and policies as amended from time to time. You are required to declare to the Company about any serious ailments or critical illness which you are suffering. The Company has the right to get you medically examined by any certified medical practitioner for the same or for any other reason, during the period of your service. In case you are found medically unfit to continue with the job, 30 days’ time to regain your fitness will be given. In case you do not regain your fitness within the said period of 30 days, your services shall be liable to termination at the sole discretion of the Company. You are fully aware and agree with the Company irrevocably that your indulgence in any unethical, unfair or fraudulent sales practices that may result in a financial loss, loss of reputation or loss of business to the Company may result in the termination of PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

12 You are fully aware and agree with the Company irrevocably that in any event of Force Majure/war/acts of terrorism/internal disturbances in the country/failure of constitutional mechanism/Declaration of emergency by the Government/invoking the Disaster Management Act/Spread of epidemic/pandemic/information technology crisis/Invoking of internal BCP (Business Continuity Plan), etc. that could result in permanent/temporary redundancy of your job in the opinion of the Company, may culminate in the change of working conditions including the reduction of your wages/loss of pay/leave without wages and/or discharge of your services. 13. NO DUES CLEARANCE UPON SEPARATION

13.1. On termination of employment and/or your resignation, you shall handover all the Company properties like tools, accessories, documents, specifications, books, etc. of whatsoever nature or media in your custody, care or charge and hand over the charge to the person nominated by your reporting manager and also obtain clearance from the relevant person(s), office(s), department(s), on production of which alone, your dues, if any, will be settled by the Company.

14. RETIREMENT

14.1 Your age of retirement from the employment of the Company will be on completion of fifty-eight years. The actual date of retirement shall be the last working day of the calendar month in which your 58th birthday falls. 15. NON-COMPETE/NON-POACHING

15.1 On termination of your employment and/or your resignation, if you join any of the companies operating in the insurance industry, you will not assist, whether directly or indirectly, in the hiring of the Company’s employees and/or financial advisors, for a minimum period of 6 months from cessation of your employment with us. For a minimum period of 6 months from the cessation of your employment with us, you will not directly or indirectly solicit/contact/attempt to solicit or attempt to contact the customers of PNB MetLife with whom you have acquainted or transacted under the brand of PNB MetLife during the course of your employment with PNB MetLife. Any violation of this Clause may result in the initiation of appropriate legal proceedings against you by PNB MetLife. 16. PAST RECORD

16.1 If any declaration given or information furnished by you to the Company proves to be false or if you are found to have willfully suppressed any material facts, in your application for employment or otherwise, your employment is liable to be terminated without any notice or compensation whatsoever. 17. HOLIDAYS & LEAVE

17.1 You will be eligible for holidays and leave as per the policies of the Company in respect of leave and holidays. Eligible employees will have right to avail benefits under Maternity Benefits Act, 1961, as amended from time to time. 18. OTHER TERMS AND CONDITIONS

18.1 You are bound to abide by and adhere to the policies, rules and regulations enforced by the Company from time to time including those related to conduct, discipline, benefits, salary review, retirement and any other matters as PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

Registered Office : Unit Nos 701, 702 & 703, 7th Floor, West Wing, Raheja Tower, 26/27, M.G Road, Bangalore -560001 IRDAI Registration Number: 117, CI No.: U66010KA2001PLC028883, Phone: 080 – 66006969 / 26438638 Fax : 080 – 22421970, Website: www.pnbmetlife.com, Email: indiaservice@pnbmetlife@.co.in though these policies, rules, and regulations were part of your contract of employment. Such policies, rules and regulations may be amended from time to time, at the sole discretion of the Company, and in the event of such an amendment, you shall be governed by the amended polices, rules, and regulations. Notwithstanding anything contained herein, this appointment letter is strictly subject to the conditions specified in your offer letter. Any failure to comply with any of the conditions specified in your offer letter or any omission or violation of any of the conditions of your offer letter by you shall be deemed to be an instance of fraudulent material breach of your obligations to the Company amounting to Act of dishonesty and fraud by you, warranting the summary termination of your services, without any notice or pay in lieu of your notice. 18.2 During the term of your employment with the Company, you would not utilize company property, resources, information or any other facility for the purposes of promoting your personal business, profession or avocation and/or any other interest which directly or indirectly competes with the business of the Company. 18.3 You understand and agree with the company that incentives and performance bonus are paid by the company at its sole discretion and strictly subject to your performance and policies of the company from time to time and you cannot independently claim incentives and performance bonus as a matter of right. 19. VALIDITY OF APPOINTMENT

19.1. This letter is issued in two counterparts. Your appointment is subject to your acceptance of terms and conditions contained herein. Please sign in the place provided and return one counterpart to us as you’re token of acceptance of the same.

20. EQUAL EMPLOYMENT OPPORTUNITY

PNB MetLife India Insurance Co. Ltd. is committed to the principle of equal employment opportunity for all employees and applicants. All employment decisions at PNB MetLife are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex

(including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status, or any other status protected by the laws or regulations. PNB MetLife will not tolerate discrimination or harassment based on any of these characteristics.

21. If any part of this contract is struck down or held to be non-enforceable under law, then the remaining part of the Contract shall survive as much as it could meet the intention of the parties. PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

Total Fixed Pay

(TFP)

Total Fixed Pay 60,000

Basic Salary 33,000

Provident Fund - Employer Contribution # 3,960

Employee State Insurance - Employer Contribution # 1,715 Statutory Bonus 6,600

House Rent Allowance 13,138

Gratuity 1,587

# In addition to the employer contribution, the employee contribution shall be a deduction from Total Fixed Pay

(BASIC SALARY)

Variable Pay Production Incentive (As applicable) will be paid as per Company Policy. Group Personal Accident coverage of 2,50,000 in case of permanent disablement Employee Deposit Linked Insurance Scheme of Rs 7,00,000 to mitigate financial losses, in case of any eventuality

* All Benefits are subject to applicable terms and conditions and may be revised from time to time, at the Company's sole discretion

Please fill the attached documents appropriately and return the same to us on your date of joining. We look forward to working together to build a successful business. Best wishes, I Accept

Sachin Rastogi Asis Kumar Mandal

Director – Distribution HR

PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

Name: Asis Kumar Mandal

Designation: Provisional Distribution Manager - 2

Location: Kolkata - Kakurgachi

Dear Asis Kumar Mandal,

We are pleased to share with you, performance criteria for current designation. Below specified parameters need to be maintained for this designation.

Performance Parameter Criteria

Direct Team Agent Team Size 4

Life Portfolio Manager (Direct Team) 2

Total Income earned in same role 40 K

Please note that any Cancellation/Lapsation of the policy in its 1st year or during its 13th Month, will be deducted from your performance, which shall impact your Career Progression and Incentives.

• All incentives will be launched separately as per the designation/hierarchy and it may vary as per decision of PMLI management.

• RnR is excluded from the above incentive payouts Designation Maintenance Criteria (DMC)

Level DT-LPM Downgrade

PDM 1 LPM FA

• Minimum Performance criteria to be maintain DMC at each role from the promotion month

• In case DMC not met then downgrade will happen to lower level. PNB Metlife India Insurance Co. Ltd.

(Formerly known as ‘Metlife India Insurance Co. Ltd.’) Unit no. 302, 3rd floor, Tower-3,

Worldmark Village Maidawas, Sector 65,

District Gurugram, Haryana-122018

PH: 012*-*******

FAX: 012*-*******

Website: www.pnbmetlife.com

Email: ************@**********.**.**

I acknowledge that I have received my Performance parameters, along with my Letter of Appointment. I declare that I have read the Performance parameters and fully understand that my performance determines my incentive earnings with PNB MetLife subject to meeting required metrics and standards. I also agree and accept that in the event of me failing to meet/achieve my performance herein above, PNB MetLife shall be entitled to take appropriate action against me, which might even include termination of my employment. Name: Employee Code: Signature:

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