Mathematics Teacher Recovery Agent

OGUNDARE DAMILOLA OLAMIDE

081******** 081******** **********@*****.***

PROFESSIONAL SUMMARY

A former Customer Care Representative with a basic understanding of customer service looking for an opportunity to perfect my skills whilst providing high quality work thereby contributing my quota to the growth and objectives of the company. A Hard-working, proactive individual with strong problem- solving and communication skills and the ability to learn new concepts fast. PROFESSIONAL EXPERIENCE

CASHIGO International Limited Lagos, Nigeria

Loan recovery Agent Aug 2021 - Present

Calling credit customers who were over 10 days past due to set up payment plans.

Answering incoming calls to answer questions and make payment arrangements.

Assist in developing guidelines for special recovery projects that are initiated from time to time.

Assist in monitoring past due accounts and contacting customers to make collections attempts.

Act as a resource for customers who would discuss credit accounts at office location

Assist in monitoring past due accounts and contacting customers to make collections attempts.

Creating and updating Daily Recovery Spread Sheets.

Responded to telephone inquiries using standard procedures. Image Central Printing Solutions Lagos, Nigeria

Customer Care Representative May 2021 - Jul 2021

Provided outstanding customer service through both oral and written communications.

Maintained existing customer relationships and worked to create new customer relationships.

Prepared and processed quotes, orders, and sample requests.

Communicated fully with internal/external customers and followed-up promptly with quotes, requests, orders, and other tasks.

Worked with all stakeholders, such as Sales Representatives, Administrative Staff, Production Staff, Suppliers, and Customers on orders and projects, including pricing, technical specifications, and meeting deadlines.

When appropriate, advised customers on best strategies to achieve their desired outcomes.

Other duties as assigned

Millennium International Schools, Hadejia Jigawa, Nigeria Mathematics Teacher Jan 2020 – Oct 2020

Planned/presented lessons to facilitate students' understanding and application of mathematical concepts.

Prepared and distributed learning material such as notes, assignments, and quizzes.

Sourced the resources and supplies needed for lessons.

Ensured that the classroom remains safe and conducive to learning.

Graded assignments and quizzes in a timely manner.

Invigilated quizzes and final examinations.

Documented and reported on students' progress.

Attended meetings with parents and staff.

Used positive reinforcement method to redirect poor behavior

Planned and created educational activities that promote Physical, Social and Intellectual growth of the students.

Conduct small group and individual classroom activities with students based on their learning needs to ensure all students are learning at full potential. EDUCATION

Obafemi Awolowo University (B.SC (ED) Mathematics Edu) ILE-IFE, Osun State. 2014 - 2018 Abiola Aina Comprehensive High School Agbado (SSCE), Ogun state. 2008 - 2011 Junior College Agege (JSSCE), Lagos, Nigeria. 2004 – 2007 Divine Touch Nur/Pry school Agege (Primary School Leaving Certificate), Lagos, Nigeria 1997 – 2004 ADDITIONAL INFORMATION

PUBLICATION - 2019

Unpublished long essay: Availability and use of ICT in teaching and learning of Mathematics in Senior Secondary Schools - A case study of selected secondary school in Ondo West Local Government Area of Ondo State.

SKILLS

Strong communication skills (Written and Verbal) and Interpersonal Team Player

Bilingual in English and Yoruba

Lesson Plan Expertise

Time Management

Empathy

Adaptability

REFERENCE

Available on request

Contact this candidate