Kissiah De Chavez Dichos

**** *** *********** **********, *****

Candelaria, Quezon

093********

adqcyq@r.postjobfree.com

Objective:

To make use of my ability and skills to work with others and to achieve the goals of the company that focuses on customer satisfaction and customer experience. Professional History:

Ferrari World Abu Dhabi, UAE

Guest Services Team Leader

November 2013 up to November 8, 2020

-Training colleagues with the promotions as well as a product update

-Give feedback, praise, coaching, and appraisal for the colleagues

-Handling guest complaints

-Follow up emails related to Sales/Marketing promotions, update and IT system issues Ferrari World Abu Dhabi,UAE

Admissions Cashier

Oct 2010 up to 2013

-To sell and upgrade tickets.

-Give information regarding the rides and attractions.

- Assists the guests in the park smoothly and efficiently Grand City Mall

Al Khouz Dubai, UAE

Cashier

June 2006 – February 2008

-In charge of the receipts given to the customer in buying the items.

-Punching the items and checking it before and after the customer leave the counter

-Up selling products every time to the customers

Al Wafa Kitchen Trading Est.

Sharjah, United Arab Emirates

Receptionist

April 2006 – May 2006

-Receiving incoming calls and communicate to the clients

-Handling and organizing orders for the client

Masin Elementary School

Candelaria, Quezon

Teacher

June 2002 – March 2004

-Assured that the primary concern of the teaching process is the children

-Recorded all the improvements and vice versa

Educational History

Manuel S. Enverga University Foundation Candelaria, Inc Certified Professional Teacher

Cerificate:

Advanced Call Center

Clairvoyance E Learning Academy

July 6- August 7, 2021

Skills:

Leadership Certification, customer service, teaching experience, punctuality and focus at work

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