Customer Service Representative
Resume:
Kissiah De Chavez Dichos
**** *** *********** **********, *****
Candelaria, Quezon
*************@*****.***
Objective:
To make use of my ability and skills to work with others and to achieve the goals of the company that focuses on customer satisfaction and customer experience. Professional History:
Ferrari World Abu Dhabi, UAE
Guest Services Team Leader
November 2013 up to November 8, 2020
-Training colleagues with the promotions as well as a product update
-Give feedback, praise, coaching, and appraisal for the colleagues
-Handling guest complaints
-Follow up emails related to Sales/Marketing promotions, update and IT system issues Ferrari World Abu Dhabi,UAE
Admissions Cashier
Oct 2010 up to 2013
-To sell and upgrade tickets.
-Give information regarding the rides and attractions.
- Assists the guests in the park smoothly and efficiently Grand City Mall
Al Khouz Dubai, UAE
Cashier
June 2006 – February 2008
-In charge of the receipts given to the customer in buying the items.
-Punching the items and checking it before and after the customer leave the counter
-Up selling products every time to the customers
Al Wafa Kitchen Trading Est.
Sharjah, United Arab Emirates
Receptionist
April 2006 – May 2006
-Receiving incoming calls and communicate to the clients
-Handling and organizing orders for the client
Masin Elementary School
Candelaria, Quezon
Teacher
June 2002 – March 2004
-Assured that the primary concern of the teaching process is the children
-Recorded all the improvements and vice versa
Educational History
Manuel S. Enverga University Foundation Candelaria, Inc Certified Professional Teacher
Cerificate:
Advanced Call Center
Clairvoyance E Learning Academy
July 6- August 7, 2021
Skills:
Leadership Certification, customer service, teaching experience, punctuality and focus at work
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