Personal Assistant Medical Billing

SHARON WESTBROOKS

**** * ***** ***, **** AZ *****

480-***-**** – ***************@*****.***

PROFESSIONAL SUMMARY

Organized and personable Case Manager with 10 years of experience in healthcare and patient support. Frequently commended for consistent patient advocacy and proficient communication. Hardworking and dedicated to top outcomes. SKILLS

• Skilled community-based case

manager

• Writing case reports

• Meeting planning

• Travel administration

• Strong communication skills

• Business Administration

• Case management

• Teamwork / Collaboration

WORK HISTORY

08/2016 to 12/2021 Case Manager

McKesson – Scottsdale, AZ

• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs

• Gathering and reviewing patient billing and medical information to determine if patients diagnoses qualify and products required are covered under Medicare Part B benefits, while ensuring that we are compliant with the Federal Health Care program

10/2013 to 08/2016 Personal Assistant/Bone Health Coordinator Bone Health Center – Scottsdale, ARIZONA

• Managed personal scheduling, travel arrangements, communications screening and other administrative support tasks for doctor

• Assisted doctor in managing Bone Health Clinic with all administrative duties, managed doctors surgery schedule with authorizations 03/2009 to 10/2013 Leasing Consultant

Mirabella Luxury Apartments – Avondale, Arizona

• Maintained attractive and orderly front desk and lobby area

• Greeted each client upon entry and offered complimentary refreshments

• Ability to communicate effectively and develop relationships quickly

• Leasing, sales and closing skills

• Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopie

EDUCATION

The Bryman School of Arizona Diploma: Medical Billing and Coding 04/2009

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