Customer Service Assistant Manager
Resume:
Penney Knott
*** **** ****** **** ******, AL
***80
***********@*****.***
Exceptional Communication and leadership skills. Works closely with management to create a great team and individually. Manage and train all new employees. Skills
• Works well with targets and deadlines
• Strong leadership and customer service skills
• Excellent Skip tracing and Collection skills
• Good verbal and communication skills
• Good interaction with customers
• Very good with numbers
Experience
OCTOBER 2015 – DECEMBER 2021
Assistant Manager / Dollar General, Geneva, Al
Open and close store, Bank Deposits, Schedule employees, train employees, stock shelves, meet with vendors
JULY 2008– JULY 2015
Sales Leader / Bath & Body Works, McCalla, Al
Open and close store, Bank Deposits, Scheduling and Leadership with Associates, Stock shelves, Cleaning APRIL 1987 – MAY 2008
Owner / Gulf States Mortgage, McCalla, Al
Subprime mortgage origination, Train employees, bank deposits, Fannie Mae and Freddie Mac, talk with lenders, meetings with customers
Education
MAY 1983
Academic Diploma / Jess Lanier High School, Bessemer, Al Honor Society, 3.6 GPA, Alpha Club, Marching Band, Yearbook Staff DECEMBER 1987
Associates Degree/ Bessemer State College, Bessemer, Al Deans List, 4.0 GPA, Major in Business Management and Accounting
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