Administrative Assistant Customer Service
Resume:
Johanna Patriquin
Eatonville, WA 98328, United States
***************@*****.***
Professional Experience
Uber Technologies Inc. Tacoma, WA United States
Uber Driver April 2020- Current
•Transportation of goods from companies to their customers.
•Utilize GPS navigation to promptly and accurately deliver items to customers.
•Communicate with customers directly to better meet their needs.
Marshall Retail Group LLC. Las Vegas, NV United States
Customer Service Associate October 2011 - June 2012/ January 2013 – September 2013
•Greet and assist customers to locate items that suit their interests. Give suggestions on other items that compliment the purchased item.
•Answer incoming calls, complete orders over the phone, contact sister stores for stock checks, and address customer concerns.
•Follow through with the sale and process payments.
•Conduct inventory checks and restock items to ensure maximum sales.
•Transportation of goods from companies to their customers.
•Utilize GPS navigation to promptly and accurately deliver items to customers.
•Clean up, organize, and keep the store visually pleasing.
Union Concepts Ltd. Las Vegas, NV. United States
Administrative Assistant December 2006 - June 2010
•Gather sales records for the week and complete payroll for all employees.
•Communicate with clients about their purchases and address any questions or concerns via telephone, fax, and email.
•Orchestrate a productive filing system to accommodate the fast growing clientele.
•Gather sales information from representatives to create the contracts that are sent to clients.
•Answer incoming calls, take messages, and set up appointments.
•Go on office errands which included, but were not limited to: supply pick up, bank deposits, etc.
•Use computers daily for data entry.
GameStop Las Vegas, NV. United States
Game Informer/Greeter August 2005 - December 2005
•Assist customers to finalize their purchases.
•Communicate with customers and sister stores over the phone.
•Conduct stock inventory, clean, and organize the store for the following day.
•Observe and restock the sales floor.
•Interact with customers to help them locate items. Notify customers of new games and deals available, and address any questions or concerns customers may have.
Education
Clark County High School Las Vegas, NV. United States
High School Diploma, February 2010
University of Phoenix Las Vegas, NV. United States
B.S. Criminal Justice – Human Services, June 2014
Additional Skills
•Honest
•Trustworthy
•Energetic
•Hard working
•Fast learner
•Outgoing
•Upbeat
•Computer literate
•Experienced in MS programs and QuickBooks
•Intermediate typist
Contact this candidate